Income Officer in London

Income Officer

Location: South East

Duration: 6 months

Pay: £25 – 30 per hour

Start: ASAP

Responsibilities

• Responsible for managing rent accounts and reducing arrears through early intervention and consistent monitoring.
• Negotiate realistic repayment arrangements and conduct affordability assessments to support sustainable outcomes.
• Initiate and manage legal action where required, including notices, court referrals, and liaison with legal representatives.
• Work with internal teams and external agencies to support vulnerable residents and maximise household income.
• Maintain accurate records, meet performance targets, and ensure compliance with policies and procedures.

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