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- Tasks: Manage tenancy issues and support residents in a vibrant community.
- Company: Respected housing provider dedicated to quality service.
- Benefits: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while building strong communities.
- Qualifications: Experience in housing management and excellent communication skills.
- Other info: Join a diverse team committed to equality and community engagement.
The predicted salary is between 28800 - 43200 £ per year.
Housing Officer (Interim – 3 Months)
Hertfordshire | Hybrid / Remote | Patch visits approx. 3 days per week
An experienced Housing Officer is required for a 3-month interim assignment managing a general needs patch across Hertfordshire. This is a varied, frontline role covering core housing management functions, with a particular need for someone confident handling anti-social behaviour cases alongside wider tenancy management responsibilities.
The role will involve managing day-to-day tenancy issues including ASB, estate and property inspections, tenancy sustainment, safeguarding concerns and liaison with partner agencies. You\’ll work autonomously across your patch, ensuring issues are resolved promptly and residents receive a consistent and professional service.
While this is a mixed housing management role, solid ASB experience is essential, including handling complaints, taking proportionate enforcement action and working collaboratively with internal teams and external partners where required.
Key Requirements
- Proven experience in a Housing Officer or similar tenancy management role
- Good working knowledge of ASB case management and resolution
- Experience of patch-based working, inspections and customer-facing visits
- Understanding of safeguarding and multi-agency working
- Ability to hit the ground running in an interim environment
The role offers hybrid/remote working, with an expectation of patch-based visits around three days per week.
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Housing Officer employer: Vivid Resourcing Ltd
Contact Detail:
Vivid Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to community engagement and how they handle tenancy issues. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing tenancy issues and dealing with ASB cases. We recommend doing mock interviews with friends or family to build your confidence and refine your delivery.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing management. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering a high-quality, customer-focused service. We love seeing genuine enthusiasm for the role and the impact you can make in our communities.
Showcase Your Interpersonal Skills: As a Housing Officer, strong interpersonal skills are a must. In your application, give examples of how you've successfully managed relationships with residents or worked within teams. We want to know how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Officer. Brush up on tenancy management, estate inspections, and how to handle low-level ASB cases. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Interpersonal Skills
Since this role involves working closely with residents, it's crucial to demonstrate your strong interpersonal skills. Prepare examples from your past experiences where you've successfully engaged with clients or resolved conflicts. This will highlight your ability to maintain safe and sustainable communities.
✨Be Organised
Housing Officers manage busy caseloads, so being organised is key. Bring along a planner or notes that outline how you prioritise tasks and manage your time effectively. This will reassure the interviewers that you can handle the demands of the job.
✨Engage with Community Focus
Discuss your approach to promoting community engagement. Think of specific initiatives or strategies you've implemented in previous roles that fostered a sense of community. This will show that you’re not just about managing properties but also about building relationships.
