Local Authority in East Midlands is seeking three Complaints Resolution Officers to join its housing service on a 6-month temporary contract. You will handle Stage 1 and Stage 2 complaints and Housing Ombudsman cases, managing cases from investigation to resolution in line with procedures and regulations.
You will be a key contact for residents, investigate complaints, identify service failures and deliver clear, balanced responses while working with operational teams to meet timescales and
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Housing Complaints Specialist | Hybrid, Resident-Focused employer: Vivid Resourcing Ltd
Join a dedicated council in South Wales that prioritises public health and environmental protection, offering a supportive work culture where your expertise as an Environmental Health Officer will make a tangible difference in the community. With opportunities for professional growth and a commitment to employee development, you will be part of a team that values collaboration and innovation in tackling public health challenges. Enjoy the benefits of working in a vibrant location with a focus on meaningful impact and community well-being.
