Vivid Resourcing Ltd is recruiting an experienced Housing Complaints Officer to support a busy housing service in delivering high-quality complaints handling. This role focuses on investigating housing-related complaints and delivering fair, evidence-based resolutions.
You will manage complaints from receipt to resolution, act as main contact for residents, gather evidence and draft clear responses, while ensuring processes align with policies and regulatory requirements.
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Housing Complaints Investigator employer: Vivid Resourcing Ltd
Join a dedicated council in South Wales that prioritises public health and environmental protection, offering a supportive work culture where your expertise as an Environmental Health Officer will make a tangible difference in the community. With opportunities for professional growth and a commitment to employee development, you will be part of a team that values collaboration and innovation in tackling public health challenges. Enjoy the benefits of working in a vibrant location with a focus on meaningful impact and community well-being.
