Vivid Resourcing Ltd is seeking a Customer Experience Officer to be the first point of contact for complaints and compliments across our Housing Service. You will listen, investigate fairly, and ensure customers know where they stand.
This role carries real responsibility: decide whether a complaint is upheld, explain decisions clearly, and agree compensation where service has fallen short.
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Housing Complaints and Experience Specialist employer: Vivid Resourcing Ltd
Join a dedicated council in South Wales that prioritises public health and environmental protection, offering a supportive work culture where your expertise as an Environmental Health Officer will make a tangible difference in the community. With opportunities for professional growth and a commitment to employee development, you will be part of a team that values collaboration and innovation in tackling public health challenges. Enjoy the benefits of working in a vibrant location with a focus on meaningful impact and community well-being.
