Vivid Resourcing Ltd. is seeking an experienced Complaints Officer for an interim role with a local authority in Surrey, handling customer complaints under the corporate procedures. You will coordinate investigations, gather evidence and draft balanced responses, while managing escalated ombudsman inquiries and reporting on outcomes.
The role requires strong written communication, the ability to manage a live caseload quickly, and a methodical approach to data protection and information requests.
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Interim Complaints Officer – Local Government in Guildford employer: Vivid Resourcing Ltd
Join a dedicated council in South Wales that prioritises public health and environmental protection, offering a supportive work culture where your expertise as an Environmental Health Officer will make a tangible difference in the community. With opportunities for professional growth and a commitment to employee development, you will be part of a team that values collaboration and innovation in tackling public health challenges. Enjoy the benefits of working in a vibrant location with a focus on meaningful impact and community well-being.
