At a Glance
- Tasks: Install and maintain advanced safety and tracking tech in logistics and warehousing.
- Company: Join a leading tech firm revolutionising the logistics industry.
- Benefits: Competitive pay, travel opportunities, and hands-on experience with cutting-edge technology.
- Other info: Dynamic role with extensive travel and opportunities for technical growth.
- Why this job: Be at the forefront of AI and automation, making a real difference in operational safety.
- Qualifications: Experience in logistics or engineering, strong problem-solving skills, and a passion for tech.
The predicted salary is between 30000 - 40000 € per year.
We are currently recruiting for a hands-on Field Service Engineer to support the installation, maintenance, and optimisation of advanced safety and tracking technology systems across customer sites within the UK logistics, warehousing, and material handling sectors. Working directly on customer sites, you will be responsible for installing, commissioning, fault finding, servicing, and supporting AI-powered camera and Real-Time Location Systems (RTLS) designed to improve operational safety, fleet visibility, and warehouse productivity. As a customer-facing engineer, you will play a key role in ensuring systems remain fully operational while delivering a high level of technical support and service to logistics and warehouse operators across the UK. The position offers long-term technical development and exposure to modern technologies including industrial safety systems, computer vision, fleet monitoring, industrial networking, and automation solutions. This is a practical field-based role involving regular UK travel, customer interaction, and hands-on engineering work in warehouse and industrial environments.
Key Responsibilities
- Install, configure, test, and commission RTLS, camera, and safety systems at customer sites.
- Carry out on-site fault finding, diagnostics, servicing, and repairs to ensure maximum equipment uptime.
- Perform preventative maintenance and system inspections across logistics and warehouse environments.
- Support customers with technical issues both remotely and on-site.
- Work on and around forklifts, MHE, warehouse vehicles, and industrial equipment to integrate safety and tracking systems.
- Assist with electrical and electro-mechanical installations, wiring, mounting, and system setup.
- Conduct customer training and operational handovers following installations.
- Complete service reports, installation records, and maintenance documentation accurately.
- Support system upgrades, software updates, and hardware replacements.
- Liaise with internal engineering and technical teams to escalate recurring faults and provide field feedback.
- Maintain high standards of health & safety and comply with customer site requirements.
- Travel regularly throughout the UK to support customer operations.
Skills & Experience
- Experience working within logistics, warehousing, manufacturing, distribution, or material handling environments.
- Strong electrical, mechanical, or electro-mechanical fault-finding skills.
- Experience servicing forklifts, reach trucks, pallet trucks, AGVs, warehouse equipment, or industrial vehicles would be highly advantageous.
- Comfortable working independently in customer-facing environments.
- Good understanding of industrial electrical systems, sensors, wiring, CCTV, or vehicle electronics.
- Basic IT and networking knowledge would be beneficial.
- Interest in modern technologies such as AI systems, industrial safety solutions, fleet management, automation, or camera systems.
- Strong communication and customer service skills.
- Organised with the ability to manage multiple jobs and service visits.
- Full UK driving licence and willingness to travel extensively across the UK.
- Fluent English, both written and spoken.
Field Service Engineer employer: Vivid Resourcing Ltd
As a Field Service Engineer with us, you will join a dynamic team dedicated to enhancing operational safety and efficiency in the logistics and warehousing sectors across the UK. We pride ourselves on fostering a collaborative work culture that encourages continuous learning and professional growth, offering you exposure to cutting-edge technologies and hands-on experience in a variety of environments. With a strong commitment to employee development and a focus on delivering exceptional customer service, we provide a rewarding career path for those looking to make a meaningful impact in their field.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in the field. Whether it's through internships or volunteering, showing that you can handle the equipment and understand the systems will make you stand out.
✨Tip Number 2
Network like a pro! Attend industry events or join online forums related to logistics and warehousing. Connecting with professionals in the field can lead to job opportunities and insider tips on openings.
✨Tip Number 3
Show off your troubleshooting skills! During interviews, be ready to discuss specific examples of how you've solved technical issues in the past. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure to highlight your relevant experience and enthusiasm for modern technologies in your application.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in logistics, warehousing, or material handling. We want to see how your skills match the role of a Field Service Engineer, so don’t be shy about showcasing your hands-on experience with electrical and mechanical systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with advanced safety and tracking technology. We love seeing enthusiasm for modern tech, so let us know what excites you about this field.
Showcase Your Problem-Solving Skills:As a Field Service Engineer, you'll be troubleshooting on-site issues. In your application, share specific examples of how you've successfully diagnosed and resolved technical problems in the past. We want to see your critical thinking in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Know Your Tech
Make sure you brush up on the specific technologies mentioned in the job description, like RTLS and AI-powered camera systems. Being able to discuss how these systems work and their benefits will show that you're not just familiar with the tech but genuinely interested in it.
✨Showcase Your Experience
Prepare examples from your past roles where you've installed, maintained, or troubleshot similar systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your hands-on experience.
✨Customer Interaction Skills
Since this role is customer-facing, be ready to demonstrate your communication skills. Think of scenarios where you've had to explain technical issues to non-technical clients or train users on new systems. This will highlight your ability to connect with customers effectively.
✨Plan for Travel
As the job involves regular travel across the UK, be prepared to discuss your flexibility and willingness to travel. You might want to mention any previous experiences where you've managed travel for work, showing that you can handle the logistics of being on the road.
