Complaints & Customer Experience Specialist (Hybrid, 6m) in Essex

A leading recruitment agency is seeking a Complaints Officer to support a new customer experience team. This role involves handling complaints through thorough investigations, drafting clear responses, and promoting a positive complaints culture. Candidates should have experience in complaint handling and possess strong communication skills. The position is hybrid, requiring 3 days in the office and offers a competitive pay rate of £17.33 Umbrella. Join us in enhancing our services and improving customer satisfaction. #J-18808-Ljbffr