We're recruiting for an Income Officer to join a Housing Association in Manchester! We're looking for an experienced Income Officer to join a Housing Association on an initial contract, with potential opportunities for extension or a permanent position. 🔹 1 x Income Officer Responsibilities include: * Managing rent accounts and monitoring rent arrears. * Contacting tenants to discuss outstanding balances and agree repayment plans. * Taking proactive steps to prevent and reduce rent arrears. * Supporting tenants experiencing financial difficulties and helping them access relevant support. * Negotiating affordable repayment arrangements and monitoring progress. * Working closely with housing management and tenancy sustainment teams. * Maintaining accurate records and ensuring cases are managed effectively. Essential experience: Previous experience in income management, rent arrears recovery or housing-related services is essential. We're looking for someone with excellent communication and negotiation skills who can manage a caseload effectively, handle sensitive situations confidently and support vulnerable tenants. 📍 Location & Contract Details * Location: Manchester * Role: Income Officer * Contract: Interim contract, with potential extension or temp-to-perm opportunities * Working pattern: Monday–Friday * Workplace: Remote / home-based, One day a month office preference. We're looking for a proactive, resilient and compassionate housing professional who can balance effective income recovery with a customer-focused approach, helping tenants sustain their tenancies while supporting the Housing Association to minimise rent arrears. 📩 Interested? Get in touch to find out more and apply
Income Officer in Eccles employer: Vivid Resourcing Ltd
Join a dedicated council in South Wales that prioritises public health and environmental protection, offering a supportive work culture where your expertise as an Environmental Health Officer will make a tangible difference in the community. With opportunities for professional growth and a commitment to employee development, you will be part of a team that values collaboration and innovation in tackling public health challenges. Enjoy the benefits of working in a vibrant location with a focus on meaningful impact and community well-being.
