Interim Neighbourhood Housing Officer - 6 Month Initial Conctract - Social Housing Client - Sussex
Are you passionate about creating safe, well-managed neighbourhoods and delivering an excellent service to residents?
We are seeking an experienced Interim Neighbourhood Housing Officer to join a respected housing association, taking responsibility for a designated neighbourhood patch and delivering a high-quality, customer-focused housing management service.
The Role
As a Neighbourhood Housing Officer, you will be responsible for the day-to-day management of a neighbourhood portfolio, working closely with residents, local authorities and partner agencies to ensure communities remain safe, sustainable and well managed.
Key responsibilities will include:
* Managing a range of tenancy management cases across your neighbourhood patch.
* Investigating and resolving anti-social behaviour cases, working with partner agencies where required.
* Supporting vulnerable residents and making appropriate safeguarding referrals.
* Conducting tenancy visits, new tenant visits and neighbourhood inspections.
* Managing tenancy changes including transfers, mutual exchanges, assignments and successions.
* Dealing with unauthorised occupation, squatters and abandoned properties.
* Monitoring and improving estate standards, including communal areas, garage sites and open spaces.
* Working with residents and stakeholders to resolve neighbourhood issues and improve local environments.
* Liaising with repairs, asset management, income recovery and tenancy support teams to provide a joined-up service.
* Maintaining accurate records and ensuring all customer interactions are appropriately documented.
About You
To be successful in this role, you will ideally have:
* Experience within housing management, neighbourhood management or tenancy services.
* Experience handling anti-social behaviour and tenancy enforcement cases.
* A strong understanding of safeguarding and supporting residents with complex needs.
* Excellent communication and customer service skills.
* Experience working with local authorities, support services, police and community organisations.
* Strong case management and organisational skills.
* The ability to work independently and manage a varied workload.
* Good report-writing and record-keeping skills.
* Proficiency in Microsof...
Interim Neighbourhood Housing Officer in East Kilbride employer: Vivid Resourcing Ltd
Join a dedicated council in South Wales that prioritises public health and environmental protection, offering a supportive work culture where your expertise as an Environmental Health Officer will make a tangible difference in the community. With opportunities for professional growth and a commitment to employee development, you will be part of a team that values collaboration and innovation in tackling public health challenges. Enjoy the benefits of working in a vibrant location with a focus on meaningful impact and community well-being.
