At a Glance
- Tasks: Support vulnerable tenants by assessing needs and coordinating services for their wellbeing.
- Company: Join a compassionate organisation dedicated to enhancing community living.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing or community care, with strong communication skills.
- Other info: Dynamic role with the chance to work independently and as part of a team.
The predicted salary is between 28800 - 43200 £ per year.
What you'll do on a typical day:
- Carry out initial assessments of tenants, identify their support needs and seek to obtain support to meet those needs.
- Ensure tenants remain safe in their home and community and are referred to services that can enhance their physical and mental wellbeing.
- Review support plans periodically.
- Maintain regular contact with tenants to monitor their welfare, health and wellbeing and deal with any concerns as appropriate.
- Liaise with tenants, their families and other internal and external partner organisations as appropriate.
- Report and monitor on site repairs.
- Undertake smoke alarm and emergency pull cord checks.
- Complete day to day administrative tasks, responding to correspondence and emails.
- Maintain records and record tenant contact appropriately.
- Assist the Team Leader with routine housing management duties including health and safety and fire alarm checks, void management and enforcing conditions of tenancy.
What you need to succeed in this role:
- Previous experience in housing, community care and working with clients with mental health issues.
- A sound understanding of the needs of vulnerable adults with complex needs, including mental health issues, learning difficulties and substance misuse issues.
- The ability to manage complex and difficult situations in relation to vulnerable client groups, on your own.
- The ability to co‑ordinate and review tenant's support plans, enabling them to live as independently as possible, and advocate on their behalf.
- The ability to manage risk effectively through risk management plans.
- An ability to demonstrate sound judgment in a wide range of situations.
- A proactive, practical, flexible approach.
- Excellent interpersonal and communication skills.
- Confidence in dealing with people at all levels.
- Conscientious attitude and attention to detail.
- A good standard of numeracy and literacy.
- Strong administration and IT skills.
- An ability to work autonomously as well as part of a team.
- Some experience of housing management is desirable but not essential.
- The ability to think on your feet and stay calm in a crisis.
Supported Housing Officer in City of London employer: Vivid Resourcing Ltd
Contact Detail:
Vivid Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the housing and community care sectors. Attend local events or join online forums where you can connect with professionals who might know about job openings or can give you insider tips.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with vulnerable adults and your ability to manage complex situations. Use real-life examples to demonstrate how you've made a difference in past roles.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just apply through the usual channels. Head over to our website and submit your application directly. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for interviews by practising common questions related to supported housing. Think about scenarios where you’ve had to advocate for clients or manage risks. The more prepared you are, the more confident you'll feel when it’s time to shine!
We think you need these skills to ace Supported Housing Officer in City of London
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous experience you have in housing or community care. We want to see how you've worked with vulnerable adults and managed complex situations, so don’t hold back on those examples!
Tailor Your Application: Take a moment to read through the job description and match your skills and experiences to what we’re looking for. Use similar language to show us you understand the role and how you fit into it.
Be Personable: Since this role involves a lot of communication, let your personality shine through! We love seeing candidates who can connect with people, so share any relevant stories that showcase your interpersonal skills.
Keep It Neat and Tidy: Make sure your application is well-organised and free from typos. A clean, professional presentation shows us you pay attention to detail, which is super important in this role. And remember, apply through our website for the best chance!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Know Your Stuff
Make sure you understand the role of a Supported Housing Officer inside out. Familiarise yourself with the needs of vulnerable adults, especially those with mental health issues. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage complex situations and support vulnerable clients. Think about times when you've had to advocate for someone or coordinate support plans, as these experiences will resonate well with the interviewers.
✨Communication is Key
Since this role involves liaising with tenants, families, and partner organisations, practice your communication skills. Be ready to discuss how you would handle difficult conversations or conflicts, and highlight your interpersonal skills during the interview.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but remember that staying calm is crucial, especially for this role. Prepare for potential scenario-based questions where you might need to think on your feet. Practising these scenarios can help you feel more at ease and demonstrate your ability to handle crises effectively.
