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For Companies At a Glance
- Tasks: Oversee repairs and maintenance services, ensuring homes are safe and well-maintained.
- Company: Join a supportive team dedicated to improving residents' lives in Surrey.
- Benefits: Competitive daily rate, opportunities for development, and a chance to make a real impact.
- Why this job: Be part of a role that directly enhances community living and safety.
- Qualifications: Experience in repairs or property management, strong communication skills, and IT proficiency.
- Other info: Full driving licence required; travel across Surrey for site visits.
The predicted salary is between 30000 - 42000 £ per year.
Interim Maintenance & Repairs Officer
Contract Length: 6-Months (with strong likelihood of extension)
Rate: £(Apply online only) per day
Location: Surrey
About the Role
We are recruiting a Maintenance & Repairs Officer (MRO) to support the delivery of a high-quality, customer-focused repairs and maintenance service across a social housing portfolio in Surrey. The role plays a key part in ensuring homes are safe, compliant, and well maintained, while delivering value for money and excellent outcomes for residents.
Key Responsibilities
- Deliver and oversee responsive and planned repairs services, including pre-, in-process, post-completion and void inspections
- Identify defects, specify appropriate remedial works, and arrange repairs using Schedule of Rates contracts
- Supervise contractors and in-house teams, monitoring quality, compliance, and performance
- Authorise works and payments once satisfied that repairs are completed to the required standard
- Use computerised repairs and asset management systems to manage work orders and property data
- Work collaboratively with colleagues and stakeholders to coordinate works and improve service efficiency
- Carry out estate, health & safety, and asbestos-related inspections as required
- Communicate effectively with residents, contractors, and internal teams, managing enquiries and expectations
- Monitor service performance and contribute to continuous improvement initiatives
- Participate in out‑of‑hours standby and emergency response arrangements when required
Skills, Knowledge & Experience
- Strong knowledge of building construction, defects, and repair solutions
- Experience working in repairs, maintenance, or property management (social housing desirable)
- Ability to prepare specifications, schedules of works, and estimates
- Experience managing contractors and ensuring Health & Safety compliance
- Strong organisational skills and the ability to prioritise a varied workload
- Excellent customer service and communication skills
- Confident IT skills, including Microsoft Word and Outlook, with experience using housing systems desirable
Qualifications (Desirable)
- GCSEs (or equivalent), including Maths and English
- HNC/HND in Building Construction or relevant NVQ
Additional Information
- Full clean driving licence and access to a vehicle required
- Ability to travel across Surrey for site visits
- Disclosure check required
- Occasional out-of-hours work, including emergency response
Why Join Us?
- Make a real difference to residents' homes and communities
- Work within a supportive and professional technical team
- Varied role with autonomy and responsibility
- Opportunities for development and progression
Maintenance & Repairs Officer in City of London employer: Vivid Resourcing Ltd
Contact Detail:
Vivid Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance & Repairs Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and maintenance sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of building construction and repair solutions. Be ready to discuss specific examples from your experience that showcase your skills and how you’ve tackled challenges in the past.
✨Tip Number 3
Showcase your customer service skills during interviews. Remember, this role is all about delivering value to residents, so be prepared to share how you've effectively communicated with clients and resolved their issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Maintenance & Repairs Officer in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in repairs and maintenance. We want to see how your skills match the key responsibilities listed in the job description.
Showcase Your Communication Skills: Since effective communication is key in this role, don’t forget to mention any relevant experiences where you’ve successfully managed enquiries or expectations. We love seeing examples of great customer service!
Highlight Your Technical Know-How: Be sure to include any specific knowledge you have about building construction and repair solutions. We’re looking for someone who can hit the ground running, so show us what you know!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of building construction and repair solutions. Familiarise yourself with common defects and how to address them, as well as the specifics of social housing maintenance. This will show that you're not just a candidate, but someone who understands the role inside out.
✨Showcase Your Experience
Prepare to discuss your previous experience in repairs and maintenance. Be ready to share specific examples of how you've managed contractors, ensured compliance, and delivered excellent customer service. This is your chance to demonstrate that you can hit the ground running!
✨Get Tech-Savvy
Since the role involves using computerised repairs and asset management systems, make sure you're comfortable with relevant software. If you have experience with housing systems, highlight it! If not, consider brushing up on your IT skills to show you're adaptable and willing to learn.
✨Communicate Like a Pro
Effective communication is key in this role. Practice how you'll explain complex information clearly and concisely, especially when dealing with residents and contractors. Think about how you can manage expectations and handle enquiries professionally, as this will be crucial for success.
