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- Tasks: Manage Council Tax accounts and ensure compliance while delivering excellent customer service.
- Company: Reputable recruitment firm working with a local authority in London.
- Benefits: Competitive salary and the chance to make a difference in your community.
- Why this job: Join a vital team that impacts residents' lives through efficient tax collection.
- Qualifications: Experience in local authority roles and strong communication skills required.
- Other info: Opportunity for career growth within a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
A reputable recruitment firm is seeking an experienced Council Tax Officer to join a local authority's Revenues & Benefits team in London. You will manage Council Tax accounts and ensure compliance with legislation while providing top-notch customer service.
Candidates should have:
- Local authority experience
- Familiarity with Academy Systems
- Excellent communication skills
This role is crucial for efficient tax collection and service delivery to residents.
Council Tax Officer: Fair Billing & Customer Care in City of London employer: Vivid Resourcing Ltd
Contact Detail:
Vivid Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Officer: Fair Billing & Customer Care in City of London
✨Tip Number 1
Network like a pro! Reach out to your contacts in local authorities or related fields. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Council Tax legislation and customer service best practices. We want you to shine when discussing how you can ensure compliance and deliver excellent service!
✨Tip Number 3
Showcase your experience with Academy Systems during interviews. If you've got the skills, let’s make sure they know it! Bring examples of how you've used these systems to improve efficiency in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always on the lookout for passionate candidates like you to join our team.
We think you need these skills to ace Council Tax Officer: Fair Billing & Customer Care in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your local authority experience and any relevant skills, especially with Academy Systems. We want to see how your background aligns with the Council Tax Officer role!
Show Off Your Communication Skills: Since excellent communication is key for this position, include examples of how you've provided top-notch customer service in the past. We love seeing real-life scenarios that showcase your abilities!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your passion for the role shines through without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Know Your Stuff
Make sure you brush up on local authority regulations and the specifics of Council Tax management. Familiarity with Academy Systems is a must, so be ready to discuss your experience with it and how it can benefit the team.
✨Showcase Your Customer Service Skills
This role is all about providing excellent customer care. Prepare examples of how you've handled difficult situations or complaints in the past, highlighting your communication skills and ability to resolve issues effectively.
✨Demonstrate Compliance Knowledge
Understanding legislation is key for this position. Be prepared to talk about relevant laws and how they impact Council Tax collection. Showing that you can navigate these complexities will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, challenges they face, or how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
