At a Glance
- Tasks: Lead a close-knit team and ensure exceptional patient experiences in a dynamic optical practice.
- Company: Well-established independent optical practice with a strong local reputation.
- Benefits: Salary up to £40,000, career progression, staff discounts, and supportive management.
- Other info: Join a friendly team and enjoy long-term stability in a respected practice.
- Why this job: Make a real impact in a patient-focused environment while enjoying work-life balance.
- Qualifications: Previous optical management experience and excellent communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
An exciting opportunity has arisen for an experienced Practice Manager to join a well-established independent optical practice in the Gateshead area. This is a fantastic opportunity for a motivated and personable manager who enjoys leading a close-knit team, delivering outstanding customer service, and helping drive the success of a patient-focused independent practice.
The successful candidate will join a practice with a strong local reputation, loyal patient base, and a genuine commitment to quality care and personalised service.
The Practice: This independent optical practice is known for its welcoming atmosphere, professional standards, and strong ties to the local community. The team pride themselves on offering a more personal experience than large high-street chains, creating an environment where patients feel valued and staff enjoy coming to work. The practice combines traditional customer care values with modern optical services and premium eyewear collections, offering patients a tailored and relaxed experience from start to finish.
The Role: As Practice Manager, you will play a key role in the smooth day-to-day running of the practice while supporting both the commercial and clinical success of the business. This role would suit someone who enjoys being hands-on, leading by example, and building strong relationships with both patients and staff.
Your responsibilities will include:
- Overseeing the daily running of the practice
- Leading, motivating, and supporting the practice team
- Managing staff rotas and day-to-day workflow
- Delivering exceptional customer service and patient experience
- Supporting the dispensing team when required
- Monitoring practice performance and helping drive business growth
- Managing stock levels, frame displays, and supplier relationships
- Ensuring the practice maintains high operational and presentation standards
- Handling patient queries and resolving issues professionally
- Supporting marketing initiatives and community engagement
- Working closely with the Optometrist and clinical team to ensure smooth patient journeys
This is a varied and rewarding role where no two days are the same.
Hours and flexibility:
- Full-time permanent position
- Typical working hours: 9:00am - 5:30pm
- Saturday working included within the rota
- No late evenings
- Flexibility may be available for the right candidate
The practice values work-life balance and aims to maintain a positive and supportive working culture.
Salary and Benefits:
- Salary up to £40,000 depending on experience
- Supportive independent practice environment
- Opportunity to make a genuine impact within the business
- Friendly and experienced team
- Career progression opportunities
- Staff discounts
- Supportive management structure
- Long-term stability within a respected independent practice
Who are they looking for!
- Have previous optical management or supervisory experience
- Be confident leading and motivating a team
- Have excellent communication and organisational skills
- Deliver a high standard of customer service
- Be commercially aware while maintaining a patient-first approach
- Enjoy working within an independent practice environment
- Be proactive, personable, and professional
- Experience within optics is essential for this position.
Why this opportunity stands out: This is an excellent opportunity for an experienced optical professional looking to step into a respected independent practice where they can have real influence and autonomy. You will be joining a business that values its people, prioritises patient care, and offers a genuinely supportive working environment away from the pressures often associated with larger corporate settings. For someone looking for a long-term opportunity within independent optics, this role offers the perfect blend of leadership, stability, and professional satisfaction.
INTERESTED? If you are interested then please contact me on OR - I will answer any questions and provide all details needed.
Recommendations / Refer a Friend: Vivid Optical are working in partnership on this vacancy / optical group. If you are not interested but know someone who would be perfect for such a job then we can offer up to £500 for each successful recommendation. Please contact me on and we will keep you informed about the £500!
Independent Practice Manager Opportunity, Gateshead / £40,000 in Newcastle upon Tyne employer: Vivid Optical
Join a well-established independent optical practice in Gateshead, where you will be part of a supportive and friendly team dedicated to delivering exceptional patient care. With a strong local reputation and a commitment to quality service, this role offers excellent career progression opportunities and a positive work-life balance, making it an ideal environment for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Practice Manager Opportunity, Gateshead / £40,000 in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical field and let them know you're on the hunt for a Practice Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow the practice on social media and engage with their posts. This shows your interest and can help you stand out when it comes to interviews. Plus, it’s a great way to learn more about their culture and values.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. Think of examples from your past experience that highlight your skills in these areas, especially in an optical setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Independent Practice Manager Opportunity, Gateshead / £40,000 in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous optical management experience and any relevant achievements that show you can lead a team and deliver exceptional customer service.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for working in an independent practice and how your values align with the practice's commitment to quality care and personalised service.
Showcase Your Leadership Skills:In both your CV and cover letter, emphasise your ability to motivate and support a team. Share examples of how you've successfully led a team in the past, as this role requires someone who enjoys being hands-on and leading by example.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Vivid Optical
✨Know the Practice Inside Out
Before your interview, take some time to research the independent optical practice thoroughly. Understand their values, services, and community involvement. This will not only help you answer questions more effectively but also show your genuine interest in becoming part of their team.
✨Showcase Your Leadership Skills
As a Practice Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight how you can bring that same energy and leadership to this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding patient queries or team management. Think of specific scenarios where you resolved issues or improved processes, and be ready to discuss these in detail during the interview.
✨Emphasise Your Patient-First Approach
This role is all about delivering exceptional customer service. Be prepared to discuss how you prioritise patient care in your management style. Share examples of how you've created a welcoming environment or enhanced patient experiences in previous roles.
