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- Tasks: Support customers with benefits, grants, and debt solutions while gaining hands-on experience.
- Company: VIVID Housing is a vibrant, inclusive organisation dedicated to making a positive community impact.
- Benefits: Enjoy training, mentorship, and development opportunities in a supportive work environment.
- Why this job: Launch your career in social housing and make a real difference in people's lives.
- Qualifications: Must be 18+, have 5 GCSEs including Maths and English, and a passion for social housing.
- Other info: Applications close on 18 July 2025; interviews on 28 July 2025.
Social network you want to login/join with:
Money Advice and Benefits Apprentice, Portsmouth
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Client:
VIVID Housing
Location:
Portsmouth, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a064a74fe4b0
Job Views:
7
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
We’re VIVID! – We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!
Launch Your Career with a Social Housing Apprenticeship!
We’re looking for someone eager to start a career that makes a positive impact on communities. If you want to gain valuable skills and experience while contributing to social good, then apply to join us for an exciting apprenticeship in social housing!
This is a full time role, working 37 hours per week for a duration of 18-24 months, starting September 2025.
Here’s the facts about the role:
You’ll complete a Revenue and Welfare Benefits Practitioner apprenticeship (Level 4) to gain practical skills and real-world experience in the social housing sector. You’ll have access to training, mentorship, and a variety of development opportunities.
The Revenues and Welfare Benefits apprentice will work within our Money Advice and Benefits team in which our advisors support 70,000+ customers with benefit calculations, applying for benefits, grants, addressing debt solutions and lay representation at benefit tribunal hearings.
This role will provide you with the opportunity to develop the skills and competencies that are required to meet our service standards and the needs of our customers. You will work closely with experienced housing professionals and MAB advisors to gain hands-on experience in various aspects of housing operations
You’ll gain hands-on experience in various aspects of housing operations including Neighbourhoods, Income and Financial Inclusion, Lettings, Complaints and Customer Experience.
Who we’re looking for:
We welcome applications from enthusiastic and motivated individuals who are eager to learn and make a difference. Whether you\’re a college leaver or looking to change career paths, our apprenticeship program provides the perfect foundation for a rewarding career in social housing.
To apply for our housing apprenticeships, you must:
- Be aged 18 or over
- Have at least 5 GCSEs at grades 9-4/A*-C, including Maths and English
- Be eligible to work in the UK
- Have a keen interest in social housing
- Have strong communication and interpersonal skills
- Be enthusiastic, proactive, and willing to learn
- You\’ll be able to apply for the role until midnight 18 July 2025
- Interviews will take place 28 July 2025
See our Apprenticeship Application Guide for more information on what to expect.
Please see attached JD for more information on the requirements and person specification.
We are an equal opportunities employer and welcome applications from all individuals, including those with disabilities and neurodiversity. If you need assistance or adjustments during the recruitment process, please let us know by contacting our recruitment team on 023 9289 6758 or emailing
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Money Advice and Benefits Apprentice employer: Vivid Housing
Contact Detail:
Vivid Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Money Advice and Benefits Apprentice
✨Tip Number 1
Research VIVID Housing and their values. Understanding their mission to support communities will help you align your answers during the interview, showing that you're genuinely interested in making a positive impact.
✨Tip Number 2
Prepare to discuss your communication skills. Since the role involves supporting customers with benefits and advice, think of examples where you've effectively communicated or helped others in challenging situations.
✨Tip Number 3
Familiarise yourself with common welfare benefits and the social housing sector. This knowledge will not only impress during interviews but also demonstrate your commitment to learning and growing in this field.
✨Tip Number 4
Network with current or former apprentices at VIVID. They can provide insights into the apprenticeship experience and may even share tips on how to stand out during the application process.
We think you need these skills to ace Money Advice and Benefits Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what VIVID Housing is looking for in a Money Advice and Benefits Apprentice. Pay attention to the skills and qualifications required, as well as the responsibilities of the role.
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the apprenticeship. Emphasise any previous work or volunteer experience in social housing, customer service, or financial advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your motivation to work in social housing. Mention specific reasons why you want to join VIVID Housing and how you can contribute to their mission.
Prepare for the Interview: If selected for an interview, prepare by researching common interview questions for apprenticeships. Be ready to discuss your interest in social housing, your communication skills, and how you handle challenges.
How to prepare for a job interview at Vivid Housing
✨Research VIVID Housing
Before your interview, take some time to learn about VIVID Housing and its mission. Understanding their values and the impact they have on communities will help you align your answers with what they are looking for.
✨Show Your Enthusiasm
Express your eagerness to learn and make a difference in social housing. Share specific examples of why you are passionate about this field and how you can contribute positively to their team.
✨Prepare for Common Questions
Anticipate questions related to your interest in social housing, your communication skills, and your ability to work in a team. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the apprenticeship programme, the Money Advice and Benefits team, or the company culture. This shows your genuine interest and helps you determine if it's the right fit for you.
