Anti-Social Behaviour Officer

We’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!, We have an exciting opportunity for an Anti-Social Behaviour Officer to join our team in North Hampshire on a full time, permanent basis, working 37 per week. Contractually based out of our Basingstoke office you’ll cover Basingstoke, Hart, Surrey and the surrounding North Hampshire area. We offer a flexible approach to working between home and the office, with a minimum of 20% of this to be office based to promote collaboration and team working.

This role is customer-focused and will require a strong team player who can support colleagues and managers with case management, offer advice and support in training, and liaise with external agencies as needed. You will compile evidence, take witness statements, provide effective witness support, and support in cases that get to court. You will also work closely with local authority partners to ensure our customers’ needs are met, and will maintain up to date knowledge of housing legislation and best practices.

Our ideal candidate will need good knowledge and best practice of ASB and tenancy fraud, and housing legislation. You’ll also have an awareness and understanding of the social housing sector, so previous experience in housing would be beneficial. You’ll have experience in investigatory work, ASB, or similar. And will have experience working in a customer centred role, with the necessary strong communication skills to work with both customers and partner agencies. An appropriate professional qualification is an advantage but is not essential.

Due to the nature of this role, you’ll need you to be able to travel. So you’ll need a full current driving licence with access to a vehicle. This role is subject to a satisfactory DBS check which will be carried out upon successful appointment.

• 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave

• A productivity-related bonus scheme to enhance your take-home

• A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10%

• Life assurance paid at x 3 annual salary

• Private medical insurance

• Health care cash plan called Medicash

• Enhanced pay for maternity, paternity, adoption and shared parental leave

• Access to counselling, legal and financial information

• Electric car scheme

• Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes

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