Band 3 Care Broker (Admin) - Northern Ireland in Antrim
Band 3 Care Broker (Admin) - Northern Ireland

Band 3 Care Broker (Admin) - Northern Ireland in Antrim

Antrim Full-Time 25600 - 29000 £ / year (est.) No home office possible
Go Premium
Vivid Healthcare Search Limited

At a Glance

  • Tasks: Assist in coordinating care packages and managing data for a centralised care bureau.
  • Company: Vivid Healthcare, known for excellent support and flexible work options.
  • Benefits: Competitive pay, weekly payroll, and a dedicated consultant for support.
  • Other info: Fast-track compliance and opportunities for career growth.
  • Why this job: Make a difference in people's lives while gaining valuable administrative experience.
  • Qualifications: Strong organisational skills and attention to detail required.

The predicted salary is between 25600 - 29000 £ per year.

To be considered for an interview, please make sure your application is full in line with the job specs as found below. My client is looking for a full-time Band 3 Care Broker to work in Northern Ireland.

Shift Times: Full Time/37.5hrs per week

Working Pattern: Monday-Friday 9am to 5pm

The Directorate of Adult Community Services manages a centralised care bureau that streamlines the systems and processes associated with arranging care packages within domiciliary care, direct payments, day care and residential and nursing homes services. The post holder will assist in all aspects of work within the Care Bureau which operates Monday to Friday, and will be responsible for the operation, maintenance, validation and updating of data on the IT Systems, co-ordinating packages of service provision and checking of invoices for payment.

Key Duties:

  • Maintain and update data on the computerised system (eBrokerage), ensuring that all data is accurate, complete and up-to-date and liaising with Commissioner and Care Bureau Band 4 as required according to agreed protocols.
  • Triage new cases from Encompass prior to sending onto Band 4's for processing to eBrokerage.
  • Prioritise referrals according to agreed protocols.
  • Process referrals appropriately, including:
  • contacting stipulated providers to confirm if a package can be provided;
  • discussing and arranging changes/enhancements to an existing package, taking account of current service provision and service user wishes;
  • requesting a new package, taking account of availability of in-house provision in the first instance.
  • Source providers using standard documentation in accordance with agreed rota systems and service protocols, including adherence to standard response times.
  • Put offers for clients received via Band 4 on Encompass.
  • Confirm arrangements for service provision with the commissioner and provider using electronic system and by telephone.
  • Escalate issues of concern (e.g. non-compliance by a provider) to Line Manager for monitoring and review.
  • Escalate eBrokerage/Encompass system errors to line manager.
  • Responsible for the receipt, checking and verification of invoices against the Encompass System, in accordance with agreed protocols.
  • Liaise with providers to resolve queries/discrepancies on invoices, including raising of credit notes and amending invoices prior to forwarding to BSO for payment.
  • Produce regular and ad hoc reports from the Encompass system to provide a range of management information (including usage, expenditure, discrepancies), for use both within the Trust and externally.
  • Maintain and update Outstanding Cases and send to Providers on a daily basis, escalation as per agreed protocol.
  • Ensure all documentation is processed accurately and in a timely way, according to agreed service standards and protocols.
  • Maintain an effective and efficient filing system for all documentation, to contribute to the overall efficiency of the office.
  • Deal appropriately and courteously with all telephone calls received into the office.
  • Word processing reports and correspondence.
  • General clerical/administrative duties, such as filing and photocopying.
  • Continually strive to improve quality, standards and procedures within area of responsibility contributing to the ongoing desire to improve delivery of services.
  • Why Vivid Healthcare?

    • Excellent rates of pay - Weekly Payroll & flexible payment options
    • Dedicated consultant who will support you around the clock with your needs
    • Fast - Track compliance, cleared to work within 4 days
    • Variety of work with a handful of clients local to you
    • Referral scheme - receive up to £200 for every nurse/HCA recommendation

    If you are interested please apply to this job ad and a member of the team will be in contact within 24 hours.

    Band 3 Care Broker (Admin) - Northern Ireland in Antrim employer: Vivid Healthcare Search Limited

    Vivid Healthcare is an exceptional employer, offering a supportive work environment for Band 3 Care Brokers in Northern Ireland. With a commitment to employee growth and development, we provide excellent rates of pay, flexible payment options, and a dedicated consultant to assist you around the clock. Our culture prioritises quality service delivery and continuous improvement, ensuring that you can make a meaningful impact in the community while enjoying a balanced work-life schedule.
    Vivid Healthcare Search Limited

    Contact Detail:

    Vivid Healthcare Search Limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Band 3 Care Broker (Admin) - Northern Ireland in Antrim

    ✨Tip Number 1

    Network like a pro! Reach out to people in the care sector, especially those who work in similar roles. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.

    ✨Tip Number 2

    Prepare for interviews by practising common questions related to care brokerage. Think about scenarios you might face and how you'd handle them. We want you to feel confident and ready to impress!

    ✨Tip Number 3

    Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. It’s a small gesture that can make a big difference.

    ✨Tip Number 4

    Apply through our website for the best chance of landing that Band 3 Care Broker role. We’ve got all the resources you need to make your application stand out, so let’s get you started!

    We think you need these skills to ace Band 3 Care Broker (Admin) - Northern Ireland in Antrim

    Data Management
    Attention to Detail
    Communication Skills
    Problem-Solving Skills
    Administrative Skills
    IT Systems Proficiency
    Report Generation
    Customer Service
    Invoice Verification
    Time Management
    Triage Skills
    Collaboration
    Adaptability
    Quality Improvement

    Some tips for your application 🫡

    Read the Job Specs Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what the role entails and how your skills match up with the requirements.

    Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us why you’re the perfect fit for the Band 3 Care Broker role.

    Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.

    Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!

    How to prepare for a job interview at Vivid Healthcare Search Limited

    ✨Know Your Systems

    Familiarise yourself with the IT systems mentioned in the job description, like eBrokerage and Encompass. Being able to discuss how you would maintain and update data on these systems will show that you're ready to hit the ground running.

    ✨Understand the Care Process

    Brush up on the processes involved in arranging care packages. Be prepared to explain how you would triage new cases and prioritise referrals according to agreed protocols. This shows you understand the role's responsibilities.

    ✨Demonstrate Communication Skills

    Since you'll be liaising with providers and commissioners, practice articulating how you would handle phone calls and resolve discrepancies. Highlighting your communication skills can set you apart from other candidates.

    ✨Show Your Commitment to Improvement

    The job mentions striving to improve quality and standards. Think of examples from your past where you've contributed to process improvements or enhanced service delivery. This will demonstrate your proactive attitude towards continuous improvement.

    Band 3 Care Broker (Admin) - Northern Ireland in Antrim
    Vivid Healthcare Search Limited
    Location: Antrim
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    >