At a Glance
- Tasks: Support sales with technical expertise and guide customers through onboarding.
- Company: Join Vivi, a leader in EdTech transforming classroom experiences.
- Benefits: 100% remote work, travel opportunities, and a dynamic team culture.
- Other info: Opportunity for growth in a fast-paced, creative environment.
- Why this job: Make a real impact in education technology while working with innovative tools.
- Qualifications: 3-5 years in a technical role, networking experience, and a passion for EdTech.
The predicted salary is between 30000 - 40000 € per year.
Vivi is the only wireless screen mirroring and digital signage tool designed for education. We help IT help teachers help students with classroom technology that enhances collaboration, control, and creativity.
Vivi exists because we all had that one teacher who changed our life, who went above and beyond to serve as a role model and sage. They guided discussion, connected with their students on a personal level, were just as engaging and entertaining as they were educational, and they created a dynamic learning environment by constantly involving students. Personalised learning environments have been proven to deliver better educational outcomes for individuals through increased participation and engagement. To successfully create such an environment requires a fluid, visual dialogue between teacher and student. This is why Vivi exists. Vivi is used by over 825,000 teachers and students around the world and is setting out to provide tangible solutions to the enormous education industry with our high-growth, ambitious, and creative team. In this rapidly evolving technology landscape, Vivi is always looking for new ways to disrupt the classroom experience, enhance customer journeys, and expand globally.
The purpose of this role is to support the technical aspects of the sales process by being the conduit between sales, global engineering and support teams. You will be the technology and product expert in the team with extensive knowledge of the Vivi product, its features, and the environments in which it runs. You will be the expert at setting up the Vivi product and configuring it within our customers’ environments. You will assist the sales team and the wider business in responding to RFPs and completing any technical documentation required by customers. You will guide evaluating customers through the onboarding process and continue to support them until you consider them to be in a mature and stable position and ready to be handed over to Vivi’s global support team.
This role is 100% remote, with up to 30% travel within the region.
Responsibilities:
- The main regional point of contact for technical questions within the sales team
- Liaising with the global engineering and support teams to solve problems as they arise
- Gathering customer requirements
- Supporting customers through the evaluation and onboarding process
- Configuring Vivi within customer environments
- Advising customers on how to best configure their environments to work with Vivi
- Assist with responding to RFI’s and RFP’s
- Completing technical documentation required by customers
- Competitor research
- Technical guidance for salespeople in pre-sales meetings and possible demos (virtual and in-person)
- Keeping the sales team up to date with technology
- Developing and documenting implementation plans and best practices
Experience:
- ~3-5 years’ experience in a similar technical role
- ~Experience of working within commercial sales team
- ~Demonstratable experience of working with wired networking technology including switch and firewall configuration and troubleshooting
- ~Demonstratable experience of working with wireless networking including wireless LAN configuration and troubleshooting
Highly Desirable Experience:
- Cisco Certified Network Associate (CCNA) preferred
- Experience working with the Atlassian Suite (Jira Service Desk and Confluence)
- Experience of working with HDMI displays, projectors and interactive touch panels
- Knowledge of all major desktop and mobile operating systems
- Knowledge of networking practices as applied in school environments
- Experience applying ITIL (Information Technology Infrastructure Library) methodologies
Essential Skills:
- Relationship-driven with customer-first mentality
- Excellent written and verbal communication skills
- Excellent problem-solving skills
- Have a passion for technology, particularly in the EdTech space
- Strong organisational and administrative skills, including an ability to prioritise workloads and meet deadlines
- A great team player who can work autonomously when required
Internationaal Sales Engineer in London employer: Vivi
Vivi is an exceptional employer that champions innovation in the EdTech sector, providing a dynamic and collaborative work environment where employees can thrive. With a strong focus on personal and professional growth, team members are encouraged to develop their skills while contributing to meaningful projects that enhance educational experiences for teachers and students worldwide. The remote nature of the role, combined with opportunities for regional travel, allows for flexibility and a diverse work culture that values creativity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Internationaal Sales Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the EdTech space, especially those who work at Vivi or similar companies. Attend industry events or webinars and don’t be shy about introducing yourself. You never know who might have a lead on an opportunity!
✨Tip Number 2
Show off your tech skills! When you get the chance, demonstrate your knowledge of networking technologies and how they apply to classroom environments. Use examples from your past experiences to highlight your problem-solving abilities and technical expertise.
✨Tip Number 3
Prepare for interviews by researching Vivi’s products and their impact on education. Be ready to discuss how you can help enhance customer journeys and support teachers and students. Tailor your answers to show you understand their mission and values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Vivi team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Internationaal Sales Engineer in London
Some tips for your application 🫡
Show Your Passion for EdTech:When writing your application, let your enthusiasm for educational technology shine through. We want to see how you connect with our mission of enhancing classroom experiences and supporting teachers and students alike.
Tailor Your Experience:Make sure to highlight your relevant experience in technical roles, especially those involving networking technologies. We love seeing how your background aligns with the responsibilities of the Internationaal Sales Engineer position.
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and structure your thoughts logically. This will help us understand your qualifications and how you can contribute to our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Vivi
✨Know Your Stuff
Make sure you have a solid understanding of the Vivi product and its features. Familiarise yourself with how it integrates into different educational environments, as you'll need to demonstrate your technical expertise during the interview.
✨Show Your Passion for EdTech
Vivi is all about enhancing the classroom experience, so be ready to share your enthusiasm for educational technology. Talk about any relevant experiences you've had that showcase your commitment to improving learning outcomes through tech.
✨Prepare for Technical Questions
Expect questions related to networking technologies, especially wired and wireless configurations. Brush up on your knowledge of switch and firewall troubleshooting, as well as any relevant certifications like CCNA, to impress the interviewers.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully solved technical issues in a sales context. Highlight your ability to liaise between teams and support customers through challenges, as this role requires strong problem-solving capabilities.
