At a Glance
- Tasks: Provide expert remote support for AV and IT systems while managing technical issues.
- Company: Join Vivedia, a leader in AV and IT solutions with a focus on customer service.
- Benefits: Enjoy flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities to client sites for hands-on support.
- Why this job: Make a real difference by solving technical challenges and enhancing customer experiences.
- Qualifications: Hands-on experience in AV and IT support, plus a full UK driving licence.
The predicted salary is between 35000 - 44567 £ per year.
Vivedia is seeking a Technical Support Engineer to provide expert remote support for AV and IT systems, and to act as an escalation point for technical issues.
You will log and manage tickets, diagnose faults, and collaborate with Engineering to deliver solutions while ensuring outstanding customer service.
This role requires a hands-on, owner mindset, with the ability to work remotely and on-site, plus travel to client sites as needed. A full UK driving licence is expected.
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Technical Support Engineer — Remote AV & IT Expert in Sheffield employer: Vivedia
Vivedia is an exceptional employer located in Sheffield, offering a dynamic work environment that prioritises integrity and innovation. As a Commercial Finance Manager, you will benefit from a culture that encourages professional growth and collaboration with cross-functional teams, providing ample opportunities to influence business performance and drive meaningful change within the Finance function.
