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- Tasks: Be the go-to AV engineer for events, solving problems and training staff.
- Company: Join Vivedia, the UK's leader in audio-visual services for unforgettable events.
- Benefits: Enjoy flexible hours, remote work options, and a fun, dog-friendly office.
- Why this job: Make a real impact while working in a supportive, innovative environment.
- Qualifications: Prior AV experience and a full UK driving licence are essential.
- Other info: Be part of a team that values communication and growth.
The predicted salary is between 32000 - 48000 £ per year.
Salary - Up to £40k
Location – Scottish Borders
About us
We are Vivedia, the UK’s market leader in audio-visual services for ‘once-in-a-lifetime events’ (weddings, funerals, citizenship ceremonies). We don’t simply follow the market; we’re innovators and disruptors. Your work will have a positive impact on thousands of people daily and millions of people each year. We have a head office in Sheffield and a satellite office in London, but our customers are spread across the UK.
We’re not fans of all that corporate jargon you might hear from other businesses. We’re down-to-earth, human, and passionate about putting our customers first. Our friendly team of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we’re officially one of the ‘Best Companies’ in the UK to work for!
This is a business that is doing well, but it goes beyond that; it’s about making sure things go right, first time, every time. This passion is driven from the top down by James, our MD and the leadership team who ensure that brilliant customer service is at the heart of everything we do.
The role
- Where possible being the first field response to issues with sites in your area.
- Build relationships with crem staff within your area.
- Being responsible for kit held within your vehicle and replenishing as necessary.
- Looking after and maintaining your own vehicle.
- Be point of contact for support whilst working remotely.
- Completion of Site surveys for replacement and upgrade equipment.
- Being the lead engineer on installs to sites within your area.
- Being prepared to travel to head office to assist with rack build and prep when required.
Key Responsibilities
- Train site staff on how to operate day to day services, and on basic system operations.
- Ensuring the smooth operations of AV events at the venue.
- Scheduling maintenance tasks for AV equipment.
- Working with the internal creative team to ensure content is tested and delivered in the correct event formats.
- Dynamic solving problems as issues arise.
- Documenting issues and feedback to help the future solution development.
- Communicating with venue operations staff and customers about the elements of a service and demonstrating the equipment/product’s functionalities to help future sales.
- Assist project producers/product managers in the productization of the packages developed within the trial venue.
- Feedback to desktop developers, testers, delivery managers, customer technical support and customer relationship colleagues to manage the delivery of improvements and new products.
- Support with the launch of new features and product improvements out to market through Customer Success, Customer Services, Marketing and Go to Market teams.
- Support with Change Management for anyone impacted.
- Help understand risks and issues.
- Provide support to the wider Vivedia team on less busy site days.
- Maintain communication with stakeholders throughout the business.
- Generally, get stuck-in and hands-on with a small and fast-moving team.
Required Experience
- Prior AV experience (Video & Projection as a primary focus are a bonus) with a range of professional experience such as end to end projects, new system set up, user training, problem solving etc.
- Experience documenting procedures and process with the ability to train others would be beneficial.
- Experience in basic video editing, presentation creation, and photoshop skills.
Required Skills
- Proactive & Resourceful - ability to identify issues quickly and develop practical solutions.
- Ability to travel and be away from home regularly (Within the UK).
- Full UK driving licence.
Personal Traits
- Good Communicator: Ability to convey complex ideas clearly and effectively to diverse audiences.
- Attention to Detail: Meticulous in planning, execution, and quality assurance.
- Entrepreneurial: Innovative and proactive in identifying opportunities and driving growth.
- Fast Paced: Comfortable working in a dynamic and rapidly changing environment.
- Growth mindset - Keen to expand technical skillset and learn new technologies and tools.
We offer a range of benefits including:
- Competitive Salary
- Hybrid/Remote Work Options
- Flexible Working Hours
- Career Growth Opportunities
- Learning & Development
- Generous Paid Time Off
- Parental Leave
- Tech & Equipment Provided
- Free Tea, Coffee & Fruit
- Company Events & Team Building
Regional Audio Visual Engineer employer: Vivedia
Contact Detail:
Vivedia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Audio Visual Engineer
✨Tip Number 1
Familiarise yourself with Vivedia's unique approach to audio-visual services. Understanding their focus on customer experience and innovation will help you align your skills and experiences with their values during conversations.
✨Tip Number 2
Network with current or former employees of Vivedia, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the position.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills in real-time scenarios. Given the dynamic nature of the role, showcasing your ability to think on your feet and resolve issues quickly will set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your experience with training others and documenting processes. Vivedia values proactive communication and knowledge sharing, so highlighting these skills will show that you can contribute to their team effectively.
We think you need these skills to ace Regional Audio Visual Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual services, particularly any roles involving video and projection. Emphasise your problem-solving skills and ability to train others, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for audio-visual technology and customer service. Mention specific experiences that demonstrate your proactive nature and resourcefulness, aligning with Vivedia's values.
Showcase Relevant Skills: Clearly outline your technical skills, such as video editing and presentation creation. Highlight your attention to detail and communication abilities, as these traits are essential for the role.
Research Vivedia: Familiarise yourself with Vivedia’s mission and values. Understanding their approach to customer service and workplace culture will help you tailor your application and show that you're a good fit for their team.
How to prepare for a job interview at Vivedia
✨Show Your Passion for AV
Vivedia is all about innovation and customer service, so make sure to express your enthusiasm for audio-visual technology. Share any personal projects or experiences that highlight your passion for the field, as this will resonate well with the team.
✨Demonstrate Problem-Solving Skills
Given the dynamic nature of the role, be prepared to discuss specific examples where you've successfully solved problems in previous AV projects. Highlight your proactive approach and resourcefulness in overcoming challenges.
✨Emphasise Communication Abilities
As a Regional Audio Visual Engineer, you'll need to communicate effectively with various stakeholders. Prepare to showcase your ability to convey complex ideas clearly, perhaps by discussing how you've trained others or collaborated with teams in the past.
✨Be Ready to Discuss Flexibility
Vivedia values flexibility in work arrangements. Be prepared to talk about your willingness to travel and adapt to different working environments. Sharing examples of how you've thrived in fast-paced or changing situations can demonstrate your fit for the role.
