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- Tasks: Join us as an AV Venue Technician, ensuring smooth operations for unforgettable events.
- Company: Vivedia is the UK's leading audio-visual service provider, known for innovation and customer focus.
- Benefits: Enjoy hybrid work, flexible hours, career growth, and free snacks in a fun, dog-friendly office.
- Why this job: Make a positive impact on people's lives while working in a supportive and engaging environment.
- Qualifications: Prior AV experience and a full UK driving licence are essential; creativity and problem-solving skills are a plus.
- Other info: Be part of a friendly team that values communication and continuous learning.
The predicted salary is between 24000 - 36000 £ per year.
Salary - Up to £33k
Location - Hybrid/Sheffield
3 Days per week in Sheffield
About us
We are Vivedia, the UK’s market leader in audio-visual services for ‘once-in-a-lifetime events’ (weddings, funerals, citizenship ceremonies). We don’t simply follow the market; we’re innovators and disruptors. Your work will have a positive impact on thousands of people daily and millions of people each year. We have a head office in Sheffield and a satellite office in London, but our customers are spread across the UK.
We’re not fans of all that corporate jargon you might hear from other businesses. We’re down-to-earth, human, and passionate about putting our customers first. Our friendly team of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, which is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we’re officially one of the ‘Best Companies’ in the UK to work for!
This is a business that is doing well, but it goes beyond that; it’s about making sure things go right, first time, every time. This passion is driven from the top down by James, our MD and the leadership team who ensure that brilliant customer service is at the heart of everything we do.
Key Responsibilities
- Train site staff on how to operate day to day services, and on basic system operations
- Ensuring the smooth operations of AV events at the venue
- Scheduling maintenance tasks for AV equipment
- Working with the internal creative team to ensure content is tested and delivered in the correct event formats
- Dynamic solving problems as issues arise
- Documenting issues and feedback to help the future solution development
- Communicating with venue operations staff and customers about the elements of a service and demonstrating the equipment/product’s functionalities to help future sales
- Assist project producers/product managers in the productization of the packages developed within the trial venue
- Feedback to desktop developers, testers, delivery managers, customer technical support and customer relationship colleagues to manage the delivery of improvements and new products
- Support with the launch of new features and product improvements out to market through Customer Success, Customer Services, Marketing and Go to Market teams
- Support with Change Management for anyone impacted
- Help understand risks and issues
- Provide support to the wider Vivedia team on less busy site days
- Maintain communication with stakeholders throughout the business
- Generally, get stuck-in and hands-on with a small and fast-moving team
Required Experience
- Prior AV experience (Video & Projection as a primary focus are a bonus) with a range of professional experience such as end to end projects, new system set up, user training, problem solving etc.
- Experience documenting procedures and process with the ability to train others would be beneficial
- Experience in basic video editing, presentation creation, and photoshop skills
Required Skills
- Proactive & Resourceful - ability to identify issues quickly and develop practical solutions
- Ability to travel and be away from home regularly (Within the UK)
- Full UK driving licence
Personal Traits
- Good Communicator: Ability to convey complex ideas clearly and effectively to diverse audiences
- Attention to Detail: Meticulous in planning, execution, and quality assurance
- Entrepreneurial: Innovative and proactive in identifying opportunities and driving growth
- Fast Paced: Comfortable working in a dynamic and rapidly changing environment
- Growth mindset - Keen to expand technical skillset and learn new technologies and tools
Location
Hybrid – May be working from our HQ (Sheffield) or based on site for Commissioning and Training / Support sessions for week-long periods. You should have a full UK drivers' licence and your own vehicle with appropriate insurance. Core hours typically: 8.30am - 5.30 pm, 5 days a week. Occasional need for evening/weekend work for project or support activities.
Competitive Salary
Hybrid/Remote Work Options
Flexible Working Hours
Career Growth Opportunities
Learning & Development
Generous Paid Time Off
Parental Leave
Tech & Equipment Provided
Free Tea, Coffee & Fruit
Company Events & Team Building
Audio Visual Technician employer: Vivedia
Contact Detail:
Vivedia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Technician
✨Tip Number 1
Familiarise yourself with the latest AV technologies and trends. Being knowledgeable about current innovations in video and projection systems will not only impress during interviews but also show your passion for the industry.
✨Tip Number 2
Network with professionals in the AV field. Attend industry events or join online forums to connect with others who work in audio-visual services. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of specific examples from your past experiences where you successfully resolved technical issues, as this is a key trait they are looking for.
✨Tip Number 4
Showcase your communication skills. Be ready to discuss how you've effectively conveyed complex ideas to diverse audiences, as this role requires clear communication with both technical and non-technical stakeholders.
We think you need these skills to ace Audio Visual Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant AV experience, especially in video and projection. Include specific projects you've worked on, detailing your role and the outcomes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for audio-visual technology and how it aligns with Vivedia's mission. Mention your proactive approach and problem-solving skills, as these are key traits they value.
Showcase Communication Skills: Since good communication is essential for this role, provide examples of how you've effectively conveyed complex ideas to diverse audiences in previous positions or projects.
Highlight Your Flexibility: Emphasise your ability to work in a hybrid environment and your willingness to travel across the UK. Mention any previous experiences that demonstrate your adaptability in dynamic settings.
How to prepare for a job interview at Vivedia
✨Show Your AV Expertise
Make sure to highlight your prior experience in audio-visual technology, especially with video and projection systems. Be prepared to discuss specific projects you've worked on and how you solved any challenges that arose.
✨Demonstrate Problem-Solving Skills
Vivedia values proactive and resourceful individuals. During the interview, share examples of how you've identified issues quickly and developed practical solutions in past roles. This will showcase your ability to thrive in a dynamic environment.
✨Communicate Clearly
As a good communicator, you should be able to convey complex ideas effectively. Practice explaining technical concepts in simple terms, as you'll need to train site staff and communicate with diverse audiences.
✨Emphasise Your Growth Mindset
Vivedia is looking for someone who is keen to expand their technical skillset. Discuss your willingness to learn new technologies and tools, and provide examples of how you've pursued professional development in the past.
