At a Glance
- Tasks: Support seamless delegate journeys for exciting corporate events from start to finish.
- Company: Join a global event agency committed to creativity and social responsibility.
- Benefits: Enjoy 24 days holiday, hands-on experience, and a supportive learning environment.
- Other info: Be part of a diverse team that values creativity and collaboration.
- Why this job: Make a real impact in the events industry while developing valuable skills.
- Qualifications: Strong admin skills and good Excel knowledge; event experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Location: Bagshot, Surrey
Contract: Full-time permanent
Reporting to: Senior Delegate Manager
About Us
Viva Esprit is a global event experiences agency, delivering impactful meetings, incentives and events for clients around the world. We are known for our fresh thinking, collaborative approach and commitment to creating meaningful, memorable experiences that engage audiences and support business outcomes. We are proud to be a Certified B Corporation, meeting high standards of social and environmental performance, transparency and accountability.
About the Role
This is a new role within our growing Delegate Management team. The Delegate Management Executive will support the delivery of a seamless and engaging delegate journey across a range of corporate events, from registration through to post-event follow-up. This role is suited to an organised individual who enjoys working in a fast-paced environment and solving problems. The role has a strong focus on administration and data management, including working across multiple projects at the same time.
Event experience is helpful but not essential. Strong admin skills and good Excel knowledge are required, as you will be responsible for managing delegate data. You will work closely with the Senior Delegate Manager, Delegate Manager, and wider event teams. You will be based at our offices in Bagshot, Surrey with some occasional travel when required.
Key Responsibilities
- Support the end-to-end delegate management process, including registration, accommodation, travel data and on-site coordination
- Assist with setting up and maintaining delegate registration platforms and databases, ensuring information is accurate, up to date and handled sensitively
- Respond to delegate enquiries in a professional, friendly and timely manner
- Support the delivery of clear, inclusive and accessible delegate communications across multiple channels
- Assist in capturing and managing delegate requirements, including accessibility needs, dietary requirements and other individual considerations, ensuring these are communicated appropriately to internal teams and suppliers
- Work closely with the delegate management team and event teams to support logistics, reporting and on-site delivery
- Assist with post-event processes, including data reconciliation, reporting and feedback collation
- Contribute to continuous improvement by flagging issues, sharing ideas and supporting best practice across delegate management processes
Skills and Experience
We’re more interested in potential and attitude than ticking every box. You might bring:
- Administration or customer-focused roles (desirable but not essential)
- Strong written and verbal communication skills
- Confidence working with systems, databases or software (training will be provided)
- Good organisational skills and an eye for detail
- Experience with Excel and Pivot tables an advantage
Personal Attributes
- Highly organised with strong attention to detail
- Friendly, professional and confident communicating with a wide range of people
- Proactive, willing to learn and keen to take ownership of tasks
- Calm under pressure and able to manage multiple priorities
- A collaborative team player who enjoys supporting others
- Curious and open to feedback, with a desire to develop new skills
Diversity, Equity, Inclusion and Impact
As a Certified B Corporation, Viva Esprit is committed to creating a positive impact for our people, clients, communities and the environment. We are dedicated to building an inclusive workplace where everyone feels valued, supported and able to do their best work. We actively encourage applications from people of all backgrounds, identities and experiences, and believe that diverse perspectives make our creative work stronger, richer and more relevant.
What we offer
A supportive environment where you can learn, grow and gain some hands-on experience working on global events. 24 days holiday (plus...
Delegate Management Executive in Bagshot employer: Vivaesprit
Viva Esprit is an excellent employer that prioritises a collaborative and dynamic work culture, making it an ideal place for a Delegate Experience Coordinator. With a focus on employee growth and development, team members are encouraged to enhance their skills through hands-on experience in managing corporate events, all while enjoying the vibrant atmosphere of our location. The company offers competitive benefits and fosters a supportive environment where every contribution is valued, ensuring a rewarding career path for those passionate about delivering exceptional delegate experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Delegate Management Executive in Bagshot
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially since they’re a Certified B Corporation. This will help you show how your skills align with their mission and make you stand out.
✨Tip Number 3
Practice your communication skills! As a Delegate Management Executive, you'll need to be friendly and professional. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Viva Esprit.
We think you need these skills to ace Delegate Management Executive in Bagshot
Some tips for your application 🫡
Show Your Organisational Skills:In your application, highlight any experiences that showcase your organisational skills. We want to see how you manage multiple tasks and keep everything in order, especially since this role is all about supporting a seamless delegate journey.
Be Friendly and Professional:Since you'll be communicating with delegates, it's important to convey your friendly and professional attitude in your written application. Use a warm tone and make sure your communication reflects the kind of person we’d love to have on our team.
Demonstrate Your Attention to Detail:We’re looking for someone who pays attention to the little things. Make sure your application is free from typos and errors, and consider including examples of how you've successfully managed data or details in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Vivaesprit
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Delegate Management Executive role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained attention to detail, especially under pressure.
✨Demonstrate Your Communication Skills
As a Delegate Management Executive, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider preparing a few scenarios where you handled delegate inquiries or collaborated with teams, showcasing your friendly and professional approach.
✨Be Ready to Discuss Continuous Improvement
Viva Esprit values innovation and improvement. Think of instances where you identified issues in processes and suggested solutions. Highlight your proactive attitude and willingness to learn, as well as any feedback you've received that helped you grow in previous roles.
