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For Companies At a Glance
- Tasks: Lead customer data and AI strategy, driving growth and market positioning.
- Company: Join Artefact, a global leader in data and AI consulting.
- Benefits: Work with top organisations and enjoy a dynamic, innovative environment.
- Why this job: Shape the future of customer data and AI while making a real impact.
- Qualifications: 10-15 years in customer data, CRM, or AI-driven transformation.
- Other info: Collaborate with world-class experts and thrive in an entrepreneurial culture.
The predicted salary is between 72000 - 108000 £ per year.
About Artefact Artefact is a global data and AI consulting firm that helps organizations accelerate their transformation by turning data into measurable business impact. We combine deep data science, AI, and technology expertise with strong industry knowledge to design, build, and scale data-driven strategies. Our teams operate at the intersection of strategy, data, and technology to solve complex business challenges for leading organizations worldwide.
The Role We are seeking a Customer Data and AI Strategy Lead to drive the vision, growth, and market positioning of Artefact's customer data and AI offering. This is a senior leadership role for a highly experienced professional who brings strong strategic thinking, deep customer data expertise, and a proven ability to translate data capabilities into tangible business value. You will lead the development of our customer data strategy framework, support high-impact client engagements, and play a critical role in business development. Acting as a senior advisor to clients and internal teams, you will shape how organizations leverage customer data, cloud ecosystems, and AI to transform marketing, customer experience, and commercial performance.
Key Responsibilities
- Strategic Leadership Define and evolve Artefact's customer data and AI strategy, ensuring a clear and differentiated market positioning. Lead the development of methodologies, frameworks, and value propositions across customer data platforms (CDPs), identity resolution, data activation, personalization, and AI-driven customer use cases. Translate emerging trends in AI, privacy, and marketing technology into actionable strategic offerings.
- Business Development & Client Engagement Support and lead business development initiatives for customer data and AI-related opportunities, including opportunity shaping, proposal development, and executive-level conversations. Act as a trusted advisor to C-level stakeholders on customer data transformation and AI adoption. Contribute to account growth by identifying cross-sell and upsell opportunities within existing client portfolios.
- Partner & Ecosystem Development Build and strengthen go-to-market initiatives with key technology partners such as AWS, Treasure Data, Google, and other cloud and MarTech providers. Organize and participate in lead generation events, executive roundtables, and joint marketing initiatives with strategic partners. Ensure strong alignment between Artefact's consulting capabilities and partner technologies.
- Thought Leadership & Market Visibility Publish high-impact thought leadership (articles, white papers, case studies, conference presentations) to position Artefact as a leading authority in customer data and AI. Represent Artefact at industry events and executive forums. Contribute to internal knowledge sharing and capability building across global teams.
Ideal Candidate Profile
- 10–15 years of professional experience, with a strong focus on customer data, CRM, CDPs, marketing data, digital analytics, or AI-driven customer transformation.
- Proven leadership experience in consulting, advisory, or strategic roles within data, technology, or management consulting environments.
- Deep understanding of customer data ecosystems, cloud data platforms, and AI applications across marketing, personalization, and customer experience.
- Demonstrated success supporting or leading complex sales cycles and executive-level engagements.
- Experience collaborating with major technology partners such as AWS, Google, and leading CDP or MarTech vendors.
- Strong commercial acumen and the ability to connect data strategy to measurable business outcomes.
- Excellent communication and storytelling skills, with the ability to simplify complex data and AI concepts for senior stakeholders.
Why Join Artefact
- Lead and shape a strategic growth pillar within a global data and AI consulting firm.
- Work with leading organizations on high-impact, cutting-edge data and AI transformations.
- Collaborate with world-class experts in data science, engineering, and strategy.
- Thrive in an entrepreneurial environment that values ownership, innovation, and thought leadership.
If you are passionate about defining the future of customer data and AI strategy and driving measurable transformation for leading organizations, we would love to hear from you.
Customer Data and AI Strategy Lead in London employer: VIVADATA
Contact Detail:
VIVADATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Data and AI Strategy Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching Artefact’s projects and values. Understand their customer data and AI strategies so you can speak confidently about how your experience aligns with their needs. We want you to shine during those crucial conversations!
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your past successes in customer data and AI. This will give potential employers a tangible sense of what you can bring to the table. We believe in letting your work speak for itself!
✨Tip Number 4
Don’t hesitate to apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate individuals who are ready to make an impact in the world of data and AI.
We think you need these skills to ace Customer Data and AI Strategy Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Data and AI Strategy Lead role. Highlight your strategic thinking and customer data expertise to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re passionate about customer data and AI. Share specific examples of how you've driven transformation in previous roles, and don’t forget to mention your experience with key technology partners!
Showcase Your Thought Leadership: If you’ve published articles or presented at conferences, make sure to include these in your application. We love seeing candidates who are thought leaders in the field of customer data and AI!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at VIVADATA
✨Know Your Data Inside Out
Make sure you have a solid understanding of customer data ecosystems, cloud platforms, and AI applications. Be ready to discuss how these elements can drive business value and transformation, as this role is all about leveraging data for strategic growth.
✨Showcase Your Leadership Experience
Prepare examples that highlight your leadership in consulting or strategic roles. Artefact is looking for someone who can lead complex sales cycles and engage with C-level stakeholders, so be ready to share your success stories in these areas.
✨Connect the Dots
Demonstrate your ability to link data strategy to measurable business outcomes. Think of specific instances where your strategies have led to tangible results, and be prepared to explain how you can do the same for Artefact's clients.
✨Engage with Thought Leadership
Familiarise yourself with Artefact's recent publications and industry trends. Being able to discuss their thought leadership pieces will show your genuine interest in the company and its position in the market, making you stand out as a candidate.
