At a Glance
- Tasks: Manage and scale our online marketplace presence, driving sales and optimising performance.
- Company: Join Vivactive, a fast-growing eCommerce business with a vibrant culture.
- Benefits: Flexible hours, hybrid work, 23 days holiday, and ongoing training opportunities.
- Other info: Be part of a supportive team that values diversity and employee wellbeing.
- Why this job: Make a real impact on marketplace growth from day one in an exciting environment.
- Qualifications: Experience with Amazon Seller Central and strong analytical skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
Join a fast-growing eCommerce business where you can make a real impact. At Vivactive, we’re on an exciting growth journey and we’re looking for a driven and commercially minded Marketplace Executive to help take our marketplace channels from £0 to £5m in sales. Vivactive is an award-winning and fast growth eCommerce business based in Telford. This is an opportunity to join a high-growth ecommerce team where your ideas, energy and expertise will directly influence the future of our marketplace success. If you thrive in a fast-paced environment, enjoy analysing performance data, and love finding ways to grow online sales, this role offers the chance to be part of something genuinely exciting.
The Opportunity
You’ll play a key role in managing and scaling our presence across major online marketplaces including Amazon and eBay. From deeply understanding the process, and driving sales performance to improving account health and identifying growth opportunities, no two days will be the same. We’re looking for someone who combines strong analytical skills with a proactive, hands-on approach — someone who enjoys taking ownership, solving problems, and continuously improving performance.
What You’ll Be Doing
- Oversee the day-to-day performance and optimise our marketplace channels
- Manage marketplace account health, working closely with operational teams to maintain excellent performance standards and deliver a seamless customer experience
- Deeply understand the processes and performance in order to scale an efficient business
- Manage product listings to maximise visibility, traffic and conversion
- Monitor pricing, promotions, inventory and account performance
- Conduct regular listing audits to ensure compliance and accuracy
- Review performance and interpret data to influence change with the operation and identify growth opportunities to improve conversion rates
- Liaise between external and internal partners to maintain and optimise marketplace feeds and product templates
- Troubleshoot feed errors and system issues
- Manage repricing strategies and stock buffers
- Support automation and integration improvements across channels
- Feedback to Management and suggest positive action to influence change
What We’re Looking For
We’re looking for someone who is commercially aware, highly organised and passionate about eCommerce growth. You’ll ideally have:
- Experience managing Amazon Seller Central and other online marketplaces
- Strong analytical and reporting skills with confidence using Excel
- Experience of analysing data to influence positive change that has contributed to delivering an increase in conversion
- Excellent attention to detail, organisational skills and the ability to work independently
- A proactive mindset with the ability to manage multiple priorities
- Strong communication and collaboration skills
- Understanding of SEO, marketplace PPC and feed optimisation
- Experience within eCommerce, retail, healthcare or outdoor/gardening categories is advantageous
- Knowledge of Rithum (ChannelAdvisor) or similar multichannel platforms
- Familiarity with tools such as Helium 10 and Wise Robot or similar platforms is advantageous
Why Join Us?
This is more than just another eCommerce role — it’s an opportunity to join a business investing heavily in marketplace growth, where your contribution will have visible impact from day one. You’ll benefit from:
- Flexible start and finish times
- Hybrid working with one day per week from home
- 23 days holiday plus bank holidays
- Your birthday off
- Ongoing training and development opportunities
- Recognition and reward schemes
- Pension scheme
- Free onsite parking
- Complimentary refreshments
- Summer company events and BBQs
- A business that genuinely values employee wellbeing and sustainability
Ready to Grow With Us? If you’re looking for a career where you can contribute to ambitious growth plans, and be part of a supportive, forward-thinking team, we’d love to hear from you. Apply now and help shape the future of our marketplace success.
Vivactive is an equal opportunities employer. We are committed to creating an inclusive and diverse workplace where all employees and applicants are treated with dignity and respect. We do not discriminate on the basis of age, disability, gender, gender identity or expression, marital status, race, ethnicity, nationality, religion or belief, sexual orientation, or any other characteristic protected by law. We actively encourage applications from individuals of all backgrounds and are dedicated to providing equal access to employment, development, and progression opportunities. Our recruitment and employment practices are based on merit, skills, and experience.
Marketplace Executive in Telford employer: Vivactive Ltd
Vivactive Ltd is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the ecommerce space. With flexible working hours and a hybrid setup, employees enjoy a healthy work-life balance while having the opportunity to shape strategies as the company scales rapidly. The focus on growth and development ensures that team members can advance their careers while contributing to the exciting journey of transforming marketplace sales.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Executive in Telford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Vivactive Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Vivactive Ltd!
We think you need these skills to ace Marketplace Executive in Telford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Vivactive Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Vivactive Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Vivactive Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Vivactive Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
