Vivactive Ltd is seeking a Customer Service Advisor to support customers by phone, email and live chat, helping them choose suitable incontinence products and manage orders. You will need empathy, discretion and clear communication, with a focus on elderly or vulnerable customers.
The role is office-based in the West Midlands. Work involves multi-system usage, processing orders and payments, and ensuring data handles in line with PCI DSS and GDPR.
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Empathetic Customer Care Advisor (Elderly Support) in Telford employer: Vivactive Ltd
Vivactive Ltd is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the ecommerce space. With flexible working hours and a hybrid setup, employees enjoy a healthy work-life balance while having the opportunity to shape strategies as the company scales rapidly. The focus on growth and development ensures that team members can advance their careers while contributing to the exciting journey of transforming marketplace sales.
