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- Tasks: Help customers with inquiries in both French and English, ensuring top-notch service.
- Company: Join Vivactive Ltd, a rapidly growing and award-winning company in the Midlands.
- Benefits: Enjoy a competitive salary of £24,000 and a supportive work environment.
- Why this job: Be part of a dynamic team in a company recognized for its growth and workplace culture.
- Qualifications: Fluent in French and English; customer service experience is a plus.
- Other info: Full-time hours, Monday to Friday, with opportunities for career advancement.
The predicted salary is between 24000 - 33600 £ per year.
Customer Service Advisor (French and English Speaking)
Full time; Monday to Friday, 9 am to 5 pm
Permanent Employee; £24,000
Based in Stafford Park, Telford
Vivactive Ltd is listed as the 80th fastest growing company in the Midlands, with a growth of over 20% year on year. We have won awards locally for being a high achieving company, and we’re a great place to work. The business is about to launch in…
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Customer Service Advisor (French) employer: Vivactive Ltd
Contact Detail:
Vivactive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor (French)
✨Tip Number 1
Make sure to brush up on your French and English language skills, as fluency in both is essential for this role. Practice common customer service scenarios in both languages to feel more confident during the interview.
✨Tip Number 2
Familiarize yourself with Vivactive Ltd's products and services. Understanding what the company offers will help you answer questions more effectively and show your genuine interest in the role.
✨Tip Number 3
Research common customer service challenges and solutions. Being prepared to discuss how you would handle specific situations can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Vivactive Ltd if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Customer Service Advisor (French)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in roles where you used both French and English. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively in both languages. Mention why you want to work for Vivactive Ltd and how you can contribute to their success.
Highlight Relevant Skills: In your application, emphasize skills such as problem-solving, communication, and adaptability. These are crucial for a Customer Service Advisor role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to avoid any spelling or grammatical errors. A polished application reflects your attention to detail.
How to prepare for a job interview at Vivactive Ltd
✨Showcase Your Bilingual Skills
Since the role requires both French and English proficiency, be prepared to demonstrate your language skills during the interview. Practice common customer service scenarios in both languages to show your fluency.
✨Research the Company
Familiarize yourself with Vivactive Ltd's mission, values, and recent achievements. Mentioning specific awards or growth statistics can impress the interviewers and show your genuine interest in the company.
✨Prepare for Behavioral Questions
Expect questions that assess your problem-solving abilities and customer service experience. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and future growth plans. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
