At a Glance
- Tasks: Build relationships with key local authorities and drive data-driven insights for sustainable transport.
- Company: Join a fast-growing tech scale-up revolutionising urban mobility.
- Benefits: Competitive salary, commission, flexible working, and personal development budget.
- Why this job: Shape the future of intelligent transport systems and make a real impact.
- Qualifications: Strong relationship management skills and strategic thinking.
- Other info: Dynamic team culture with exciting career growth opportunities.
The predicted salary is between 50000 - 65000 ÂŁ per year.
We are looking for a dynamic Key Account Manager to join us!
Salary: ÂŁ50,000-ÂŁ65,000 + commission / bonus (ÂŁ80,000-ÂŁ100,000 OTE).
Reporting to: Flora McFarlane, our Head of UK Sales.
Location: Old Street, with flexible working and WfH.
About us
We are a fast‑growing, 120‑person scale‑up, with a presence in most major UK cities and a growing international presence. We empower cities by providing local authorities and transport organisations with detailed, highly accurate, data‑driven insights to help them make informed decisions and support sustainability goals. Having won industry and national awards every year since our founding, we bring the latest academic research into practical, real‑world environments, making data‑driven change happen faster than anyone else.
About the role
Joining as a Key Account Manager, you will become the face of VivaCity for our key local authority customers e.g. strategic transport bodies and combined authorities (6 as of 2023) and the champion of your customers internally. Using strong relationship building and strategic planning capabilities, you will build relationships with contacts who trust your expertise, believe in our product, and want to shape its future.
What you’ll be doing
- Evangelise for VivaCity’s technology within the accounts, nurturing champions as you go and helping our data provide key, daily insights.
- Get deep into the accounts: set up regular touch points, engage in business reviews, understanding their needs and identifying solutions.
- Map the landscape: identify key decision‑makers, build strong relationships with key stakeholders, explore new team and function relationships.
- Support the accounts to build business/funding cases and become national leaders in intelligent transport systems.
- Campaign for your clients internally; work with cross‑functional teams to build and deliver for the needs of our key accounts.
- Achieve and exceed annual revenue targets Key Accounts, managing all aspects of the sales cycle.
- Build and maintain an accurate pipeline, providing accurate forecasting.
- Put together sales documentation.
- Ensure all documents required for project kick‑off are in order.
- Work closely with Customer Success to enable smooth, efficient project delivery.
Skills required
- Relationship management and development – identifying key individuals to support and influence.
- Ability to engage with senior level stakeholders across local and central government.
- Time and task management (between different accounts etc.).
- Strategic thinking – aligning with business plan objectives and customer’s objectives.
- Self‑starter – showing what excellent account management looks like at VivaCity.
- Business‑minded – considering the trade‑offs between product and support provision with the needs for the relationship.
- Results driven – you’re not afraid to set goals and go after them.
Bonus Knowledge and skills for success
- Passion for transport, urbanism, mobility, local democracy or sustainable transport systems.
- Value‑based/consultative selling.
- Computer vision and/or Artificial Intelligence.
- Pipedrive CRM.
- Slack.
- Google suite.
Equal opportunities
We are an equal opportunities employer and all applications will receive consideration for employment without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, or social background. If you need any reasonable accommodations to help you perform at your best during the application process, please let us know. We offer flexible working policies and a benefits package that includes a personal development budget, generous parental leave and regular, varied events. This is an exciting opportunity to take an active part in shaping the future of an energetic company dedicated to revolutionising the way our cities work.
Key Account Manager in City of London employer: VivaCity
Contact Detail:
VivaCity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Research is key! Dive deep into VivaCity’s mission and values. Understand their technology and how it impacts local authorities. When you know your stuff, you’ll impress during interviews and show you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to relationship management and strategic thinking. Role-play with a friend or use mock interviews to build your confidence. The more prepared you are, the smoother the interview will go.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Key Account Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your relationship management skills and any experience with local authorities or transport organisations. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for transport and urbanism, and explain why you're excited about joining VivaCity. Let us know how your skills align with our mission.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your results-driven mindset. We love numbers, so if you’ve exceeded targets or built strong relationships, make sure to include those details!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at VivaCity
✨Know Your Stuff
Before the interview, dive deep into VivaCity's technology and its impact on local authorities. Familiarise yourself with their recent projects and how they align with sustainability goals. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Build Relationships
As a Key Account Manager, relationship building is key. Prepare examples of how you've successfully managed relationships in the past. Think about how you can demonstrate your ability to engage with senior stakeholders and nurture champions within accounts.
✨Show Your Strategic Thinking
Be ready to discuss how you would approach strategic planning for key accounts. Think about how you can align your strategies with both VivaCity's objectives and the needs of local authorities. This will highlight your business-minded approach and understanding of the role.
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions that show your enthusiasm for the role and the company. Ask about their vision for the future of intelligent transport systems or how they measure success in account management. This will demonstrate your proactive mindset.