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For Companies At a Glance
- Tasks: Troubleshoot and resolve issues in Microsoft Dynamics systems while collaborating with clients.
- Company: Dynamic tech consultancy focused on Microsoft solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for continuous learning.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Join a team solving real business challenges with modern technology.
- Qualifications: Experience in ERP support and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re hiring a D365 Support Consultant to join a growing Microsoft-focused technology consultancy delivering ERP and business application solutions to organisations across multiple sectors. This role is ideal for someone who enjoys troubleshooting complex systems, working closely with clients, and helping organisations get the most out of their Microsoft Dynamics platforms.
Key Responsibilities
- Diagnose and resolve issues across Microsoft Dynamics modules, integrations, workflows, and customisations
- Support system updates, environment management, and release planning
- Test and validate patches, hotfixes, and new features
- Collaborate with consultants, developers, and project teams to resolve technical issues
- Provide clear communication and support to end users and stakeholders
What We’re Looking For
- Experience supporting ERP or enterprise business systems
- Strong problem-solving and analytical skills
- Ability to manage multiple support requests and priorities
- Excellent communication and stakeholder engagement skills
- A proactive mindset and interest in continuous learning
Nice to Have
- Experience with Microsoft Dynamics 365
- Exposure to Azure or cloud platforms
- Degree in Computer Science, IT, or a related field
If you’re interested in working with modern Microsoft technologies and solving real business challenges, we’d love to hear from you.
Technical Support Consultant - ERP in Liverpool employer: ViVA Tech Talent
Contact Detail:
ViVA Tech Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Consultant - ERP in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft Dynamics. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with ERP systems or Microsoft Dynamics, consider creating a portfolio or a case study of your past projects. This can really impress potential employers during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to D365 and ERP systems. We recommend practising your problem-solving approach, as they’ll likely want to see how you tackle real-world scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Technical Support Consultant - ERP in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP systems and Microsoft Dynamics. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We love a good story about troubleshooting, so let us know how you’ve made a difference for clients or teams.
Keep It Clear and Concise: When writing your cover letter, get straight to the point. We appreciate clarity, so make sure you communicate your passion for technology and your proactive mindset without waffling on.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ViVA Tech Talent
✨Know Your Dynamics
Make sure you brush up on Microsoft Dynamics 365 before the interview. Familiarise yourself with its modules, integrations, and common issues. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved complex issues in ERP systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Communicate Clearly
Since this role involves supporting end users and stakeholders, practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to communicate effectively by being clear and concise in your responses.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's approach to ERP solutions or their team dynamics. This shows that you're engaged and interested in how you can contribute to their success, plus it gives you valuable insights into the role.