At a Glance
- Tasks: Troubleshoot and resolve issues in Microsoft Dynamics systems while collaborating with clients.
- Company: Dynamic tech consultancy focused on Microsoft solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for continuous learning.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Join a team solving real business challenges with modern technology.
- Qualifications: Experience with ERP systems and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re hiring a D365 Support Consultant to join a growing Microsoft-focused technology consultancy delivering ERP and business application solutions to organisations across multiple sectors. This role is ideal for someone who enjoys troubleshooting complex systems, working closely with clients, and helping organisations get the most out of their Microsoft Dynamics platforms.
Key Responsibilities
- Diagnose and resolve issues across Microsoft Dynamics modules, integrations, workflows, and customisations
- Support system updates, environment management, and release planning
- Test and validate patches, hotfixes, and new features
- Collaborate with consultants, developers, and project teams to resolve technical issues
- Provide clear communication and support to end users and stakeholders
What We’re Looking For
- Experience supporting ERP or enterprise business systems
- Strong problem-solving and analytical skills
- Ability to manage multiple support requests and priorities
- Excellent communication and stakeholder engagement skills
- A proactive mindset and interest in continuous learning
Nice to Have
- Experience with Microsoft Dynamics 365
- Exposure to Azure or cloud platforms
- Degree in Computer Science, IT, or a related field
If you’re interested in working with modern Microsoft technologies and solving real business challenges, we’d love to hear from you.
Technical Support Consultant - ERP in Derby employer: ViVA Tech Talent
Join a dynamic and innovative technology consultancy in Belfast, where we prioritise employee growth and development. Our collaborative work culture fosters continuous learning and offers unique opportunities to engage with cutting-edge Microsoft technologies while supporting diverse clients. Enjoy a hybrid working model that promotes work-life balance and allows you to thrive in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Consultant - ERP in Derby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ViVA Tech Talent values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ViVA Tech Talent might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ViVA Tech Talent!
✨Direct Apply to ViVA Tech Talent
Let's not forget to apply directly through the ViVA Tech Talent website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Support Consultant - ERP in Derby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ViVA Tech Talent.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ViVA Tech Talent. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ViVA Tech Talent
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
