Server in Stafford

The essential functions of the job for the Server require compliance with standards of business conduct in accordance with federal, state and local health and regulatory standards and guidelines. Must be able to work well with peers in a congenial work environment, maintain compassion and dignity towards residents, and adhere to the Resident Bill of Rights. In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages). Must adhere to attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook. Must be able to read, write, speak and understand English. Must maintain the highest standards in caring for and servicing the needs of residents and their family members.

Responsibilities / Accountabilities:

• Provide meals and beverages to residents in the dining room and be responsible for the total resident experience.
• Involve independent and team responsibilities regarding set-up and clean-up of the dining room for meal service and other prep/closing duties.
• Take attendance at meals, if assigned.
• Offer residents beverages prior to meals, including ice water, juice, milk, or other desired beverages.
• Ensure that appropriate condiments are available for current meals.
• Prepare the dining room for meal service.
• Participate in pre-service meetings and tastings to understand the meals being served.
• Be knowledgeable of menu items including daily specials and special diet accommodations.
• Ensure food orders are correct as requested by residents prior to serving.
• Serve resident meals in courses as often as possible.
• Ensure residents are satisfied with meal presentation and have everything they need to eat.
• Inform kitchen of any resident concerns regarding meals.
• Remain available during meal service for assistance when needed.
• Notify medical staff immediately of any medical emergencies or changes in eating habits.
• Work closely in a team setting with Food and Beverage Director, Dining Room Supervisor, Cooks, and fellow dining staff.
• Follow community policies and procedures regarding safety standards and food sanitation.
• Wear appropriate uniform and nametag and adhere to hygiene standards.
• Clean up vases, change tablecloths if necessary, and wipe down chairs and chair legs if dirty from mealtime.
• Must be able to lift a 25-pound tray overhead.
• Keep the dining room floor clean and vacuum between all meals.
• Maintain a positive, welcoming, and accommodating attitude towards residents.
• Perform other duties as assigned by the Food and Beverage Director, Dining Room Manager, and Executive Director.

Requirements:

• Flu vaccine recommended.
• COVID vaccine recommended.

Physical and Sensory Requirements:

• Must be able to move intermittently throughout the workday.
• Must cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately.
• Must meet general health requirements set forth by facility policies, including a medical and physical examination.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and sometimes agitated residents.
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and carry such weight a minimum distance of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations.