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- Tasks: Lead ISV partnerships and drive revenue growth in a fast-paced fintech environment.
- Company: Join Viva.com, Europe's first acquirer for merchant payments across 24 countries.
- Benefits: Enjoy a monthly bonus, private health insurance, pension, and 25 days holiday.
- Why this job: Shape the UK ISV ecosystem and make a real impact in the fintech space.
- Qualifications: Proven experience in technology partnerships and strong leadership skills required.
- Other info: Collaborate with a diverse team and work with cutting-edge payment technology.
The predicted salary is between 43200 - 72000 £ per year.
Located from Either our Milton Keynes or London Office. Join Viva.com UK as our Head of ISV Partnerships and turn high-impact technology driven merchant acquiring partnerships into measurable revenue growth. If you thrive on building senior ISV relationships, building a high-performing sales team, and shaping a strategy that scales—this is your chance to own the UK ISV ecosystem end-to-end, from deal negotiation to long-term partner success, in a fast-moving fintech environment.
About the role: The Head of ISV Partnerships leads Viva.com UK’s ISV sales function, driving growth through partnerships with Independent Software Vendors and technology partners. The role is accountable for delivering sales performance via the ISV Sales Managers and Account Manager, ensuring partnerships are structured, nurtured, and optimised to achieve long-term revenue growth.
Key Responsibilities:
- Lead and manage the ISV Sales team, ensuring clear objectives and delivery of targets
- Develop and execute UK ISV partnership strategy, aligned with company objectives and Group priorities
- Build and maintain senior relationships with ISV partners to drive business growth
- Support team members in identifying, negotiating, and closing partnership opportunities
- Provide senior-level engagement in critical client discussions and escalations
- Monitor ISV sales pipelines and performance, reporting to the CEO on progress and outcomes
- Ensure effective coaching, mentoring, and professional development of ISV Sales Managers and Account Manager
- Recruit and develop ISV sales talent as the function expands
- Collaborate with internal functions (Operations, Marketing, Compliance) to ensure smooth partner onboarding and performance
- Promote innovation, continuous improvement, and best practice within ISV sales
- Actively identify, explore, and adopt opportunities to use AI tools and automation within the role, ensuring they are applied responsibly, ethically, and in line with company policy and local employment regulations
- Any other reasonable duties in line with the overall purpose of the role
Experience & Qualifications:
- Significant experience in technology partnerships, channel sales, or ISV relationship management
- Proven success in delivering sales through ISV or partner ecosystems
- Strong leadership skills with experience managing high-performing teams
- Excellent commercial acumen and negotiation skills
- Knowledge of payments, fintech, or SaaS sector highly desirable
- Strong stakeholder engagement and relationship management skills
Personal Attributes:
- Strategic thinker with commercial drive
- Collaborative and influential leader
- Customer and partner-focused mindset
- Results-oriented and accountable
- Innovative and adaptable in a fast-changing fintech environment
- Integrity and professionalism
Core Competencies:
- Communication & Collaboration
- Leadership
- Stakeholder Management & Influence
- Agility & Adaptability
- Innovation & Continuous Improvement
- Accountability & Results Orientation
- Problem Solving
- Analytical Thinking
- Regulatory & Professional Understanding
Monthly paid bonus scheme, Private medical health insurance, Pension, 25 days holiday, Office gym (Milton Keynes office only), Free fruit bowls, beverages, Free Breakfast Cereals (London office only). We work in an open, transparent working environment that actively promotes ingenuity and teamwork. You will be fully trained and continuously supported. Working in an international fin-tech company with a large cultural diversity. A fast-paced and high energy environment. Collaborating with motivated and dynamic colleagues. Work with the latest in payments acquiring technology. Opportunity to grow progressively in your domain.
Head of ISV Partnerships employer: Viva.com
Contact Detail:
Viva.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of ISV Partnerships
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion for fintech! When you get the chance to chat with potential employers, let your enthusiasm shine through. Talk about how you can contribute to their mission and growth.
✨Tip Number 3
Prepare for interviews by researching the company inside out. Know their products, values, and recent news. This will help you tailor your answers and show you’re genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Head of ISV Partnerships
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of ISV Partnerships. Highlight your experience in technology partnerships and sales, and don’t forget to showcase your leadership skills. We want to see how you can drive growth and build relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about fintech and how your background aligns with our mission at Viva.com. Be sure to mention specific achievements that demonstrate your ability to lead and innovate.
Showcase Your Strategic Thinking: In your application, we want to see your strategic mindset. Share examples of how you've developed and executed successful partnership strategies in the past. This will help us understand how you can contribute to our growth in the UK ISV ecosystem.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Viva.com!
How to prepare for a job interview at Viva.com
✨Know Your ISV Partnerships
Before the interview, dive deep into understanding the ISV landscape and how Viva.com fits into it. Familiarise yourself with their technology, key partnerships, and how they drive revenue growth. This knowledge will help you speak confidently about how you can contribute to their success.
✨Showcase Your Leadership Skills
As the Head of ISV Partnerships, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams, nurtured talent, and achieved sales targets. Highlight your ability to coach and mentor others, as this is crucial for the role.
✨Prepare for Strategic Discussions
Expect to engage in strategic conversations during the interview. Be ready to discuss how you would develop and execute a partnership strategy that aligns with company objectives. Think about innovative approaches to building relationships and driving growth within the ISV ecosystem.
✨Emphasise Your Commercial Acumen
Viva.com is looking for someone with excellent commercial acumen. Be prepared to discuss your negotiation skills and how you've successfully closed deals in the past. Use specific examples to illustrate your understanding of the fintech landscape and how you can leverage it to benefit the company.
