At a Glance
- Tasks: Promote services, support merchants, and analyse portfolio performance in a dynamic environment.
- Company: Join the first Tech Bank in Europe, revolutionising payment solutions for businesses.
- Benefits: Permanent contract, performance bonuses, comprehensive benefits, and a vibrant team culture.
- Other info: Work in a fast-paced, diverse environment with excellent career growth opportunities.
- Why this job: Be part of an innovative fintech company making waves in the financial services industry.
- Qualifications: 2+ years in business development, CRM experience, and strong negotiation skills.
The predicted salary is between 35000 - 45000 £ per year.
About viva. com
Viva. com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe.
Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services.
Viva. com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device.
Today Viva. com is leading the transition to All-in-One business solutions, powered by its full suite of financial services.
To that end, reflecting its holistic approach to business needs, Viva. com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space.
Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva. com’s value proposition.
Viva. com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.
Role Overview
As a member of the Direct Representatives Team, you will play a crucial role in promoting company services directly to clients, ensuring seamless activation and ongoing support for merchants.
Key Responsibilities
- Promote the company services by visiting clients’ premises;
- Assist merchants with verification and activation processes;
- Monitor and analyze portfolio performance;
- Provide in-person support and consultation for existing customers;
- Engage in both system-scheduled and self-initiated activities;
- Ensure new merchants in the assigned portfolio complete registration;
- Support existing merchants in maintaining active usage;
- Escalate issues by opening cases for problems beyond their resolution scope;
- Present product features and benefits to clients in a compelling manner;
- Travel to meet clients and attend industry events.
Requirements
- 2+ years of experience in business development within a fast-paced environment preferably a financial services institution;
- Understanding of financial products / services features and advantages;
- Experience in working with Customer Relationship Management (CRM) systems;
- Outstanding negotiation skills;
- Strong organizational and diary management skills;
- Resiliency and the ability to handle objections;
- The ability to deal with a diverse client base;
- Computer literacy & tech mindset;
- Fluent in English and Italian.
Benefits
- Permanent contract via an Employer of Record (EOR).
- An attractive performance-based bonus (linked to individual targets and boosted by collective goals).
- A comprehensive benefits package in addition to salary (Allowances, group medical plan coverage, etc).
- The opportunity to work with a highly motivated team in a dynamic, fast-paced environment.
- The opportunity to work at an international fintech company with strong cultural diversity.
- #J-18808-Ljbffr
Client Relationship Representative (Field-Based) Padua-Treviso-Verona & N East employer: Viva.com
At viva.com, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture, perfect for those looking to excel in the field of innovative payments solutions. Our remote ISV and Partnerships Sales Manager role offers competitive benefits, ample opportunities for professional growth, and the chance to be part of a forward-thinking team that values creativity and collaboration. Join us in a location-independent environment where your contributions truly matter and can lead to meaningful advancements in your career.
