Client Relationship On-Field Representative

Client Relationship On-Field Representative

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Viva.com

At a Glance

  • Tasks: Promote payment solutions to clients in hospitality and retail sectors while providing ongoing support.
  • Company: Join Viva.com, Europe's first Tech Bank revolutionising payment acceptance.
  • Benefits: Enjoy bonuses, private health insurance, and allowances for car, laptop, and mobile.
  • Other info: Field-based role requiring a valid driving licence and your own vehicle.
  • Why this job: Be part of a dynamic team transforming the Fintech landscape with innovative solutions.
  • Qualifications: 2+ years in business development, strong negotiation skills, and tech-savvy.

The predicted salary is between 35000 - 45000 £ per year.

Do you hold experience with payment solutions or goods and services into the Hospitality (bars, hotels, restaurants, cafes, takeaways, etc.) or Retail sectors and looking for an opportunity to move into the rewarding world of Fintech / Saa S payments solutions, with one of Europe’s technology leading organisations?

Special requirements

  • Please note this is a field based role.
  • You will need a fully valid Slovenian or European driving licence and your own vehicle for this position.

Why Viva. com?

Viva. com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe.

Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services.

Viva. com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device.

Today Viva. com is leading the transition to All-in-One business solutions, powered by its full suite of financial services.

To that end, reflecting its holistic approach to business needs, Viva. com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space.

Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva. com’s value proposition.

Viva. com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

Role Overview

As a member of the Direct Representatives Team, you will play a crucial role in promoting company services directly to clients, ensuring seamless activation and ongoing support for merchants.

Key Responsibilities

  • Promote the company services by visiting clients’ premises;
  • Assist merchants with verification and activation processes;
  • Monitor and analyze portfolio performance;
  • Provide in-person support and consultation for existing customers;
  • Engage in both system-scheduled and self-initiated activities;
  • Ensure new merchants in the assigned portfolio complete registration;
  • Support existing merchants in maintaining active usage;
  • Escalate issues by opening cases for problems beyond their resolution scope;
  • Present product features and benefits to clients in a compelling manner;
  • Travel to meet clients and attend industry events.

Requirements

What we look for

  • 2+ years of experience in business development within a fast-paced environment preferably a financial services institution, or to the retail / hospitality (Horeca) business verticals;
  • Understanding of financial products / services features and advantages;
  • Experience in working with Customer Relationship Management (CRM) systems;
  • Outstanding negotiation skills;
  • Strong organizational and diary management skills;
  • Resiliency and the ability to handle objections;
  • The ability to deal with a diverse client base;
  • Computer literacy & tech mindset;
  • Fluent in Slovenian and able to speak business level English.

Benefits

  • Bonus, capped at an additional 18 months salary per annum.
  • Private medical health insurance.
  • Car and laptop allowances.
  • Mobile phone allowance.
  • Fuel and parking expense allowance.
  • A diverse multi-cultural working environment.
  • #J-18808-Ljbffr

Client Relationship On-Field Representative employer: Viva.com

At viva.com, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture, perfect for those looking to excel in the field of innovative payments solutions. Our remote ISV and Partnerships Sales Manager role offers competitive benefits, ample opportunities for professional growth, and the chance to be part of a forward-thinking team that values creativity and collaboration. Join us in a location-independent environment where your contributions truly matter and can lead to meaningful advancements in your career.

Viva.com

Contact Details:

Viva.com Recruitment Team

We think you need these skills to ace Client Relationship On-Field Representative

Experience with payment solutions
Knowledge of goods and services in Hospitality and Retail sectors
Business development experience
Understanding of financial products and services
Customer Relationship Management (CRM) systems
Negotiation skills
Organizational skills