At a Glance
- Tasks: Drive sales by identifying and closing new business opportunities in the retail sector.
- Company: Join Viva.com, Europe's leading merchant payment solutions provider, empowering businesses across 24 countries.
- Benefits: Enjoy a competitive salary, bonuses, private health insurance, and flexible working options.
- Why this job: Be part of a dynamic team in a fast-paced fintech environment with opportunities for growth.
- Qualifications: Proven sales experience in Retail POS solutions and strong communication skills are essential.
- Other info: Work with cutting-edge technology and collaborate with diverse teams in an innovative culture.
The predicted salary is between 36000 - 60000 £ per year.
Business Development Executive – Mid Market
Business Development Executive – Mid Market
2 weeks ago Be among the first 25 applicants
Direct message the job poster from Viva.com
Regional Talent Acquisition Manager @ viva.com | CIPD | Expertise in Fintech Recruitment and Recruitment Management – UK, Ireland and Europe
Business Development Executive – Mid Market – Retail Specialist
Please note that this role will be located at our Bevis Marks, London Office.
Are you a dynamic Retail POS / SaaS solution sales professional with a passion for Retail Technology and looking for an opportunity to help carve a niche with one of Europe\’s technology leading merchant payment solutions companies?
Apply now to embark on a journey of professional growth and success with viva.com!
Why viva.com?
Viva.com is Europe\’s first acquirer powering merchant payments acceptance across 24 countries and over 1,215 devices. In the UK, Viva.com operates as an E-Money Institution authorised by the Financial Conduct Authority (FCA), offering an omnichannel payments platform that empowers businesses of all sizes to accept and manage payments — in-store, online, or on the go.
Viva.com leads in Tap on Any Device technology, offers a high-conversion Smart Checkout for online payments, and provides a robust marketplace solution, enabling flexible, scalable, and future-proof payment journeys tailored to every business model. All technology is built in-house on Microsoft Azure, ensuring speed, security, and innovation at scale.
Through its direct connections to local payment schemes and alternative payment methods, Viva.com supports 40+ payment options. Key features include Real-Time Settlement, Offline Payments, acceptance fees as low as 0% with the use of Viva.com\’s business debit card, and Merchant Advance.
With a growing ecosystem of 450+ tech partner-innovators, Viva.com is leading the shift to All-in-One business solutions, empowering merchants to adopt cutting-edge technology seamlessly and scale their business with ease.
What you will do:
As Business Development Executive – Mid Market you will be responsible for identifying, developing, and closing new business opportunities for omni-channel merchant acquiring solutions enabling merchants to accept in-store and online payments from their customers. You will target merchants with a card turnover of £2 to £50million+ per annum within the retail sector. You will use a needs-based (MEDDPICC) sales process to understand merchant challenges, goals and preferences, and propose tailored value adding solutions. You will also build and maintain long-term relationships with the merchants, ensuring their satisfaction and loyalty.
Key Responsibilities:
- Managing the whole sales cycle from prospecting to closing, using various channels such as cold calling, referrals, networking, and online platforms, utilising the MEDDPICC sales process;
- Develop your online and offline payment solutions knowledge to be considered a subject matter expert;
- Conduct discovery calls and meetings with potential merchants, using effective questioning and listening skills to uncover their needs, pain points, and objectives through the MEDDPICC sales process;
- Present and demonstrate the features and benefits of the merchant acquiring solutions, using relevant case studies, testimonials, and data;
- Handle objections and concerns, and provide solutions that address the merchants\’ needs and expectations;
- Negotiate and close contracts, ensuring compliance with the company\’s policies and procedures;
- Build and maintain strong merchant relationships, and identify cross-selling and upselling opportunities;
- Update and manage the sales pipeline and CRM system, and report on the sales activities and results;
- Act as the customer relationship owner to ensure delivery on customer expectations efficiently and within timeframe commitments to ensure their satisfaction and retention;
- Collaborate with internal teams and coordinate activities such as delivery support, after-sales support and service;
- Collaborate with the internal colleagues, such as marketing, product, and operations, to provide feedback and insights on the market trends, customer needs, and competitive landscape;
- Attend and participate in sales meetings, training sessions, and events as per the requirements of the business;
Business Development Executive – Mid Market – Retail Specialist
Please note that this role will be located at our Bevis Marks, London Office.
Are you a dynamic Retail POS / SaaS solution sales professional with a passion for Retail Technology and looking for an opportunity to help carve a niche with one of Europe\’s technology leading merchant payment solutions companies?
Apply now to embark on a journey of professional growth and success with viva.com!
Why viva.com?
Viva.com is Europe\’s first acquirer powering merchant payments acceptance across 24 countries and over 1,215 devices. In the UK, Viva.com operates as an E-Money Institution authorised by the Financial Conduct Authority (FCA), offering an omnichannel payments platform that empowers businesses of all sizes to accept and manage payments — in-store, online, or on the go.
Viva.com leads in Tap on Any Device technology, offers a high-conversion Smart Checkout for online payments, and provides a robust marketplace solution, enabling flexible, scalable, and future-proof payment journeys tailored to every business model. All technology is built in-house on Microsoft Azure, ensuring speed, security, and innovation at scale.
Through its direct connections to local payment schemes and alternative payment methods, Viva.com supports 40+ payment options. Key features include Real-Time Settlement, Offline Payments, acceptance fees as low as 0% with the use of Viva.com\’s business debit card, and Merchant Advance.
With a growing ecosystem of 450+ tech partner-innovators, Viva.com is leading the shift to All-in-One business solutions, empowering merchants to adopt cutting-edge technology seamlessly and scale their business with ease.
What you will do:
As Business Development Executive – Mid Market you will be responsible for identifying, developing, and closing new business opportunities for omni-channel merchant acquiring solutions enabling merchants to accept in-store and online payments from their customers. You will target merchants with a card turnover of £2 to £50million+ per annum within the retail sector. You will use a needs-based (MEDDPICC) sales process to understand merchant challenges, goals and preferences, and propose tailored value adding solutions. You will also build and maintain long-term relationships with the merchants, ensuring their satisfaction and loyalty.
Key Responsibilities:
- Managing the whole sales cycle from prospecting to closing, using various channels such as cold calling, referrals, networking, and online platforms, utilising the MEDDPICC sales process;
- Develop your online and offline payment solutions knowledge to be considered a subject matter expert;
- Conduct discovery calls and meetings with potential merchants, using effective questioning and listening skills to uncover their needs, pain points, and objectives through the MEDDPICC sales process;
- Present and demonstrate the features and benefits of the merchant acquiring solutions, using relevant case studies, testimonials, and data;
- Handle objections and concerns, and provide solutions that address the merchants\’ needs and expectations;
- Negotiate and close contracts, ensuring compliance with the company\’s policies and procedures;
- Build and maintain strong merchant relationships, and identify cross-selling and upselling opportunities;
- Update and manage the sales pipeline and CRM system, and report on the sales activities and results;
- Act as the customer relationship owner to ensure delivery on customer expectations efficiently and within timeframe commitments to ensure their satisfaction and retention;
- Collaborate with internal teams and coordinate activities such as delivery support, after-sales support and service;
- Collaborate with the internal colleagues, such as marketing, product, and operations, to provide feedback and insights on the market trends, customer needs, and competitive landscape;
- Attend and participate in sales meetings, training sessions, and events as per the requirements of the business;
Requirements
Skills and Qualifications:
- Proven sales hunter with experience and track record of achieving sales targets and company objectives.
- Vertical sales specialism within Retail POS solution sales;
- Possess an understanding of POS / Payment systems integration;
- Highly motivated and results-oriented, with the ability to work independently and as part of a team;
- Highly adept sales skills and of using needs / solutions based sales process;
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with merchants;
- Strong presentation skills, with the ability to convey complex information in a clear and compelling way;
- Adaptable and flexible, with the ability to handle multiple tasks and changing priorities;
- Analytical and problem-solving skills, with the ability to identify and resolve issues;
- Proficient in using CRM systems and MS Office applications.
Benefits
- Highly competitive salary
- Sales bonus of upto 18 monthly salaries per annum based on individual and company performance;
- Private medical health insurance;
- Car / Mobility allowance (for use of own vehicle);
- Mobile phone and laptop allowances;
- Fuel and parking expenses;
- We work in an open, transparent working environment that actively promotes ingenuity and team work;
- You will be fully trained and continuously supported;
- Working in an international fin-tech company with a large cultural diversity;
- A fast paced and collaborative working environment;
- Motivated and dynamic colleagues;
- Work with the latest in payments acquiring technology;
- Opportunity to grow progressively in your domain;
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Financial Services and Technology, Information and Media
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Business Development Executive - Mid Market employer: Viva.com
Contact Detail:
Viva.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive - Mid Market
✨Tip Number 1
Familiarise yourself with the MEDDPICC sales process, as it's crucial for this role. Understanding how to effectively identify merchant needs and tailor your approach will set you apart from other candidates.
✨Tip Number 2
Network within the retail sector and attend industry events to build connections. Engaging with potential clients and industry peers can provide valuable insights and opportunities that may not be advertised.
✨Tip Number 3
Stay updated on the latest trends in payment technology and POS systems. Being knowledgeable about current innovations will help you demonstrate your expertise and passion during interviews.
✨Tip Number 4
Prepare to discuss specific case studies or examples of how you've successfully closed deals in the past. Highlighting your achievements will showcase your ability to drive results and meet sales targets.
We think you need these skills to ace Business Development Executive - Mid Market
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail POS sales and SaaS technology. Use keywords from the job description to demonstrate that you meet the specific requirements of the Business Development Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for merchant payment solutions and your understanding of the retail sector. Mention how your skills align with the MEDDPICC sales process and provide examples of past successes in similar roles.
Showcase Your Sales Achievements: In your application, include quantifiable achievements that demonstrate your ability to meet and exceed sales targets. Highlight any experience you have with managing the sales cycle and building long-term relationships with clients.
Prepare for Potential Questions: Anticipate questions related to your experience with payment systems integration and your approach to handling objections. Be ready to discuss how you would apply the MEDDPICC sales process in real scenarios during interviews.
How to prepare for a job interview at Viva.com
✨Understand the MEDDPICC Sales Process
Familiarise yourself with the MEDDPICC sales process, as it's crucial for this role. Be prepared to discuss how you would apply each element to identify merchant needs and propose tailored solutions.
✨Showcase Your Retail POS Knowledge
Demonstrate your understanding of Retail POS systems and payment solutions during the interview. Use specific examples from your past experience to illustrate your expertise and how it can benefit the company.
✨Prepare for Objection Handling
Anticipate potential objections that merchants might raise regarding payment solutions. Prepare thoughtful responses that address these concerns while highlighting the benefits of Viva.com's offerings.
✨Highlight Relationship-Building Skills
Emphasise your ability to build and maintain long-term relationships with clients. Share examples of how you've successfully nurtured client relationships in the past and how you plan to do the same at Viva.com.