Senior People Partner

We are Vitesse - the treasury and payment partner of choice for insurance. Your next adventure awaits! Join the team who are redefining the payments space.

About Us

At Vitesse, we're more than just a payments platform - we're the trusted financial infrastructure connecting the global insurance ecosystem. Tailor-made for insurers, brokers, MGAs, and TPAs, our unified platform optimises claims funds, enables real-time global payments, and delivers full financial control. Our impact is real: over $20 billion in payments across 200+ countries, hundreds of millions returned to insurers' balance sheets, and counting. We're licensed in the UK (FCA), Europe (DNB), and New York (NYDFS), with over 260 amazing colleagues worldwide. With $93 million recently raised in Series C funding from KKR, our journey is just beginning, and our ambitions are sky-high. Headquartered in the heart of London and expanding across Europe and the US, Vitesse is where your ideas power tomorrow's insurance solutions. Are you ready to make a difference? You're in the right place.

YOUR MISSION

As Senior People Partner supporting Product Engineering and Operations at Vitesse, you will operate as a strategic advisor to senior leaders, shaping and delivering a high-impact People strategy that drives performance, engagement, and scalable growth. This role goes beyond operational HR support; you will influence leadership capability, organisational design, talent strategy, and culture in a fast-moving fintech environment. You will balance commercial acumen with people expertise to ensure our teams can perform at their best while building a sustainable, inclusive and high-performing culture.

RESPONSIBILITIES

• Strategic People Partnership: Partner with senior leaders to translate business objectives into actionable People strategies. Act as a trusted advisor and coach to leaders, driving accountability and high performance.
• Talent Strategy & Workforce Planning: Drive and take ownership of the workforce planning and support the Talent Acquisition team to shape hiring plans aligned to business growth and skills needs. You will play an active role in supporting recruitment through coaching hiring managers to elevate hiring standards and ensure consistent, high-quality selection processes. Proactively identify capability gaps and future talent risks within Product Engineering and Operations.
• Performance & High-Performance Culture: Lead performance management cycles, ensuring robust goal setting, feedback, calibration, and development planning is in operation and meeting our standards. Enable managers to confidently manage both high and low performance. Embed a culture of continuous feedback, accountability, and growth.
• Leadership & Capability Development: Diagnose development needs across teams and implement targeted learning initiatives. Coach managers to strengthen leadership capability, employee engagement, and team effectiveness. Support succession planning and internal mobility strategies.
• Employee Relations & Risk Management: Serve as a trusted advisor and manage all employee relations matters within your functions and support others when and where appropriate. Provide balanced, commercially sound guidance that mitigates risk while maintaining trust. Ensure People practices align with employment law and regulatory requirements whilst staying in line with our people centric approach.
• Diversity, Equity & Inclusion: Embed inclusive leadership practices across Product Engineering and Operations. Partner with leaders to drive equitable talent outcomes across hiring, performance, and progression. Use data insights to identify and address systemic gaps.
• Engagement & Culture: Translate engagement data into actionable insights and support with driving measurable improvements. Lead retention strategies for critical talent populations. Strengthen cross-functional collaboration and cultural alignment.
• People Analytics & Insight: Leverage People data to inform decision-making and influence leadership conversations. Track and report on key metrics including attrition, performance distribution, hiring effectiveness, and engagement trends. Use insights to proactively identify organisational risks and opportunities.
• Change & Transformation: Lead the People aspects of organisational change, including restructures, team evolution, and process transformation. Ensure thoughtful communication, impact assessment, and change adoption strategies.

WHAT YOU NEED TO SUCCEED

Significant experience as a Senior HR Business Partner or Senior People Partner in a fast-paced, scaling environment ideally fintech or technology. Demonstrated experience partnering with Product, Engineering, or Technical teams. Strong commercial acumen and ability to link People strategy to business performance. Deep understanding of employment law, regulatory frameworks, and People best practices. Proven capability managing complex employee relations and organisational change. A strong work ethic with high levels of ownership and accountability. The confidence and credibility to operate independently, while also collaborating effectively as part of a wider People and leadership team. Strong coaching and influencing skills, with the confidence to challenge senior stakeholders constructively. Analytical mindset with the ability to translate People data into strategic insights. A genuine passion for HR and driving our business forward as well as passion for enabling Product and Technology teams to do their best work.

We understand that everyone has their own work rhythm and believe in a flexible working schedule - at Vitesse you're expected to work 35 hours a week.

Our Values - or what we call "Vitesse at Our Best"

The Vitesse values are a true reflection of what it takes to thrive in our business, so it's important to us that any employee who joins our business is aligned with these 3 attributes:

• Confident Humility: We believe the best ideas come from listening and learning. We leave ego at the door, ask for help when we need it, and celebrate collective success. When one of us wins, we all do.
• Driven to Succeed: We're ambitious about the opportunity ahead and committed to achieving it together. We hold ourselves to high standards, take pride in what we deliver, and push for meaningful outcomes for our customers, our partners, and each other.
• Tenacious Responsibility: We take ownership of our work, our decisions, and our results. We face challenges with resilience, learn from setbacks, and see things through to completion. Because doing the right thing matters.

We are an Equal Opportunity Employer. We commit to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.