Senior People Partner

We are Vitesse - the treasury and payment partner of choice for insurance.

Your next adventure awaits! Join the team who are redefining the payments space.

About Us

At Vitesse, we're more than just a payments platform - we're the trusted financial infrastructure connecting the global insurance ecosystem. Tailor-made for insurers, brokers, MGAs, and TPAs, our unified platform optimises claims funds, enables real-time global payments, and delivers full financial control. Our impact is real: over $20 billion in payments across 200+ countries, hundreds of millions returned to insurers' balance sheets, and counting. We're licensed in the UK (FCA), Europe (DNB), and New York (NYDFS), with over 260 amazing colleagues worldwide. With $93 million recently raised in Series C funding from KKR, our journey is just beginning, and our ambitions are sky-high.

Headquartered in the heart of London and expanding across Europe and the US, Vitesse is where your ideas power tomorrow's insurance solutions. Are you ready to make a difference? You're in the right place.

YOUR MISSION

As Senior People Partner supporting Product Engineering and Operations at Vitesse, you will operate as a strategic advisor to senior leaders, shaping and delivering a high-impact People strategy that drives performance, engagement, and scalable growth.

This role goes beyond operational HR support you will influence leadership capability, organisational design, talent strategy, and culture in a fast-moving fintech environment. You will balance commercial acumen with people expertise to ensure our teams can perform at their best while building a sustainable, inclusive and high-performing culture.

RESPONSIBILITIES

Strategic People Partnership

• Partner with senior leaders to translate business objectives into actionable People strategies.
• Act as a trusted advisor and coach to leaders, driving accountability and high performance.

Talent Strategy & Workforce Planning

• Drive and take ownership of the workforce planning and support the Talent Acquisition team to shape hiring plans aligned to business growth and skills needs.
• You will play an active role in supporting recruitment through coaching hiring managers to elevate hiring standards and ensure consistent, high-quality selection processes.
• Proactively identify capability gaps and future talent risks within Product Engineering and Operations.

Performance & High-Performance Culture

• Lead performance management cycles, ensuring robust goal setting, feedback, calibration, and development planning is in operation and meeting our standards.
• Enable managers to confidently manage both high and low performance.
• Embed a culture of continuous feedback, accountability, and growth.

Leadership & Capability Development

• Diagnose development needs across teams and implement targeted learning initiatives.
• Coach managers to strengthen leadership capability, employee engagement, and team effectiveness.
• Support succession planning and internal mobility strategies.

Employee Relations & Risk Management

• Serve as a trusted advisor and manager all employee relations matters within your functions and support others when and where appropriate.
• Provide balanced, commercially sound guidance that mitigates risk while maintaining trust.
• Ensure People practices align with employment law and regulatory requirements whilst staying in line with our people centric approach.

Diversity, Equity & Inclusion

• Embed inclusive leadership practices across Product Engineering and Operations.
• Partner with leaders to drive equitable talent outcomes across hiring, performance, and progression.
• Use data insights to identify and address systemic gaps.

Engagement & Culture

• Translate engagement data into actionable insights and support with driving measurable improvements.
• Lead retention strategies for critical talent populations.
• Strengthen cross-functional collaboration and cultural alignment.

People Analytics & Insight

• Leverage People data to inform decision-making and influence leadership conversations.
• Track and report on key metrics including attrition, performance distribution, hiring effectiveness, and engagement trends.
• Use insights to proactively identify organisational risks and opportunities.

Change & Transformation

• Lead the People aspects of organisational change, including restructures, team evolution, and process transformation.
• Ensure thoughtful communication, impact assessment, and change adoption strategies.

WHAT YOU NEED TO SUCCEED

• Significant experience as a Senior HR Business Partner or Senior People Partner in a fast-paced, scaling environment ideally fintech or technology.
• Demonstrated experience partnering with Product, Engineering, or Technical teams.
• Strong commercial acumen and ability to link People strategy to business performance.
• Deep understanding of employment law, regulatory frameworks, and People best practices.
• Proven capability m