Customer Support Manager (AI-Driven, Proactive)

Customer Support Manager (AI-Driven, Proactive)

Full-Time On-site
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Vitesse, the treasury and payment partner for insurance, is expanding its Customer Support team in London. We are building a differentiator in service with AI-assisted processes and a small, highly capable team supporting insurers and TPAs.

As Customer Support Manager you will own complex client issues end-to-end, coach peers, and collaborate with Engineering, Product and Customer Success. This is an individual contributor role with no direct reports, offering flexible hours around a 35‑hour

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Customer Support Manager (AI-Driven, Proactive) employer: Vitesse

Vitesse is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. Located in a vibrant area, we offer our employees comprehensive benefits, including professional development opportunities and a commitment to work-life balance, making it an ideal place for those looking to grow their careers in finance while contributing to meaningful transformation in the industry.

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Contact Details:

Vitesse Recruitment Team