Learning Specialist - 12 month Fixed Term Contract in London

We are Vitesse – the treasury and payment partner of choice for insurance. Your next adventure awaits! Join the team who are redefining the payments space.

ABOUT US

At Vitesse, we’re more than just a payments platform – we’re the trusted financial infrastructure connecting the global insurance ecosystem. Tailor-made for insurers, brokers, MGAs, and TPAs, our unified platform optimises claims funds, enables real-time global payments, and delivers full financial control. Our impact is real: over $20 billion in payments across 200+ countries, hundreds of millions returned to insurers’ balance sheets, and counting. We’re licensed in the UK (FCA), Europe (DNB), and New York (NYDFS), with over 260 amazing colleagues worldwide. With $93 million recently raised in Series C funding from KKR, our journey is just beginning, and our ambitions are sky-high.

Headquartered in the heart of London and expanding across Europe and the US, Vitesse is where your ideas power tomorrow’s insurance solutions. Are you ready to make a difference? You’re in the right place.

THE CURRENT TEAM AND OUR MISSION

The Learning Specialist (Digital Learning & Systems) will report into the L&D Manager and support the company wide Learning & Development strategy as well as the Commercial Sales Enablement Strategy. Design and manage quality digital learning solutions that support the whole employee lifecycle from onboarding to organizational capability, commercial, compliance, and performance. This role provides an excellent opportunity to both learn and contribute to all aspects of a fast-growing fintech company, within the payments sector and supporting major corporate clients within, amongst others, the Insurance and Financial Services sector.

Key Responsibilities

• Digital Learning, content curation and management
• Design, develop, and maintain engaging global digital learning solutions based on business needs and key metrics.
• Collaborate with subject matter experts to translate complex information into clear content.
• Curate quality learning content that supports different audiences across the business, with different learning needs, through onboarding and the whole employee journey.
• Maintain audiences within the system, learning libraries and learning pathways aligned to roles, skills, and organisational priorities. Evaluate content effectiveness and retire or refresh outdated materials.
• Learning Systems Implementation & Management
• Manage the implementation and ongoing embedding of learning systems (e.g. LXP, authoring tools, L&D and Sales Enablement tools).
• Act as a key stakeholder between learning, IT, systems, operations, and during implementation and continued embedding.
• Ensuring Hibob, Salesforce and any other systems that need to integrate are automated and in place.
• Analyze learning data and metrics across the business, produce clear insights to inform continuous improvement of learning content, systems, and strategy.
• Compliance Training Partner with Compliance SME’s and the Compliance Providers to ensure compliance training content is well designed.
• Setting up the learning technology platform so that the SME’s can clearly see compliance data and reporting for audit purposes.
• Project / Stakeholder Management
• Build strong relationships with HR, compliance, and technical teams. Act as a trusted advisor on digital learning and learning technology.
• Translate business needs into learning solutions and clearly communicate progress and outcomes.
• Support the performance project from an employee journey from career goals and skills to learning content adapted to audience based on skill level.

We are a high-growth business with a strong, open, and positive culture. At Vitesse, we combine the fast-paced, innovative energy of a scale-up with the solid foundation of a proven product-market fit and an exciting market opportunity. As a Learning Specialist you’ll have the chance to build something meaningful, working with a team of passionate individuals committed to driving growth.

Requirements

• 3–6+ years’ experience as a Learning Specialist
• Experience implementing and managing learning experience/management systems
• Video editing (e.g. Adobe Premiere, Final Cut Pro)
• Motion graphics (e.g. After Effects, Vyond, LottieFiles)
• Content creation and experience with authoring tools (e.g Articulate 360, Adobe Captive, EasyGenerator)
• Instructional design and adult learning principles
• Analytical skills; learning data, metrics, and utilising insights to drive continuous improvement
• Experience working with commercial teams and prior experience of creating learning material for sales enablement, customer success teams.
• Able to be technical and detail as well as creative story tell
• Strong project management skills
• Proactive, collaborative, and able to work independently
• Adaptable and comfortable working in a fast-paced, global environment

Ideal, not essential:

• Experience in either Fin-tech, tech, insurance or banking industries
• Experience of working with Global teams ideally across the UK & US.

Benefits

• 25 days Holiday per year (increasing by 1 day per years’ service, up to 30 days) + Bank Holidays
• Hybrid working arrangements; 2 days per week in our St Pauls office!
• Contributory pension scheme.
• Enhanced Parental leave.
• Cycle to Work Scheme.
• Private Medical Insurance with AXA.
• Unlimited access to Oliva, our Mental Health Therapy partners.
• Discounted Gym membership through Gym pass.
• Financial Coaching with Octopus Wealth.
• 2 days of volunteering leave per year.
• 1-month unpaid Sabbatical after 5 years’ service.
• Life Assurance – MetLife (UK employees only).
• We value learning and will help you with your personal development where we can — from constant exposure to new challenges to regular internal and external training.
• We understand that everyone has their own work rhythm and believe in a flexible working schedule - at Vitesse you’re expected to work 35 hours a week.
• When you need a break, you have 25 days of paid holiday that you can use throughout the year.

Our Values – or what we call “Vitesse at Our Best”

• Confident Humility: We believe the best ideas come from listening and learning. We leave ego at the door, ask for help when we need it, and celebrate collective success. When one of us wins, we all do.
• Driven to Succeed: We’re ambitious about the opportunity ahead and committed to achieving it together. We hold ourselves to high standards, take pride in what we deliver, and push for meaningful outcomes for our customers, our partners, and each other.
• Tenacious Responsibility: We take ownership of our work, our decisions, and our results. We face challenges with resilience, learn from setbacks, and see things through to completion. Because doing the right thing matters.

We are an Equal Opportunity Employer. We commit to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.