Vitesse PSP Ltd. in London is seeking a Customer Support Manager to own end‑to‑end client issues, mentor AI initiatives, and collaborate with Engineering, Product and Customer Success.
You will build knowledge content, handle escalations, and drive service quality in a fast‑growing payments platform for insurers, brokers, MGAs, and TPAs.
This is an individual contributor role with a flexible schedule and 35 hours per week, offering a dynamic environment in the payments space.
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Senior Customer Support Specialist: AI & Insurance employer: Vitesse PSP Ltd.
Vitesse PSP Ltd. is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those passionate about finance transformation. With a focus on employee growth, we offer ample opportunities for professional development and innovation in a fast-paced environment. Located in a vibrant area, our team enjoys a supportive atmosphere that encourages creativity and efficiency, making it a rewarding place to advance your career.
