VP of Pre-Sales & Delivery in London

We are Vitesse – the treasury and payment partner of choice for insurance. Your next adventure awaits! Join the team who are redefining the payments space.

About Us

At Vitesse, we're more than just a payments platform – we're the trusted financial infrastructure connecting the global insurance ecosystem. Tailor-made for insurers, brokers, MGAs, and TPAs, our unified platform optimises claims funds, enables real‑time global payments, and delivers full financial control. Our impact is real: over $20 billion in payments across 200+ countries, hundreds of millions returned to insurers’ balance sheets, and counting. We’re licensed in the UK (FCA), Europe (DNB), and New York (NYDFS), with over 260 amazing colleagues worldwide. With $93 million recently raised in Series C funding from KKR, our journey is just beginning, and our ambitions are sky-high. Headquartered in the heart of London and expanding across Europe and the US, Vitesse is where your ideas power tomorrow’s insurance solutions. Are you ready to make a difference? You're in the right place.

Reporting to the CCO, Europe, the VP of Pre‑Sales & Delivery will sit on the European Leadership Team, helping shape the commercial strategy that supports Vitesse’s growth. The role will be accountable for ensuring Vitesse wins high‑quality opportunities, develops commercially viable and repeatable solutions, and delivers standardised, scalable customer implementations and delivery that improve efficiency and accelerate revenue growth. This is a senior leadership role with a clear expectation of hands‑on involvement, particularly across Pre‑Sales.

Core responsibilities:

• Lead UK/Europe Pre‑Sales and Delivery, setting the strategic direction and end‑to‑end operating model from qualification through to Customer Success handover, while coaching and developing a strong leadership bench.
• Take a hands‑on role in Pre‑Sales delivery, working directly with customers and prospects to lead discovery conversations, shape solutions, deliver workshops and demonstrations, and support priority opportunities through to conversion.
• Build a high‑performing team culture focused on customer value, technical excellence, commercial impact, repeatability, accountability and operational discipline.
• Partner with senior leadership, Sales, Product, Engineering, Operations, Compliance and Customer Success to support enterprise growth, scalable delivery and cross‑functional alignment.
• Define and execute the UK/Europe Pre‑Sales strategy, ensuring prospects and partners clearly understand the value, capabilities and practical application of the Vitesse platform.
• Act as a trusted executive‑level adviser on strategic opportunities, engaging directly with senior customer stakeholders to shape solutions, build credibility and accelerate deal conversion.
• Establish governance for solution design and delivery quality across integration architecture, data mapping, testing and go‑live, ensuring effective collaboration across Product, Engineering, Security, Operations, Compliance and Customer Success.
• Own the UK/Europe Delivery function end to end, ensuring projects are delivered on time, within budget and to a high standard, while achieving targeted time to revenue.
• Provide executive leadership and hands‑on support for complex customer escalations, integrations, partner dependencies and delivery risks.
• Define and manage KPIs across Pre‑Sales and Delivery, including deal support quality, solution readiness, implementation cycle time, time to first value, go‑live success, customer satisfaction, defect resolution and delivery performance.

Why Join Us?

We are a high‑growth business with a strong, open, and positive culture. At Vitesse, we combine the fast‑paced, innovative energy of a scale‑up with the solid foundation of a proven product‑market fit and an exciting market opportunity. As a VP of Solutions & Delivery you’ll have the chance to build something meaningful, working with a team of passionate individuals committed to driving growth.

Skills we are looking for:

• Significant experience in pre‑sales, customer solutions, technical implementation, or technical delivery leadership within SaaS, FinTech, payments, treasury, claims, or insurance technology.
• Collaborative and entrepreneurial mindset, motivated by delivering measurable client outcomes in a fast‑scaling FinTech environment.
• Proven experience managing and developing technical customer‑facing teams, ideally across pre‑sales and delivery functions.
• Strong understanding of enterprise SaaS sales cycles, including technical discovery, value‑based demonstrations, solution design, proposal support, procurement, and implementation readiness.
• Excellent communication and executive presence, with the ability to influence senior stakeholders, technical teams, non‑technical audiences, prospects, partners, and internal leadership.

Our Values – or what we call “Vitesse at Our Best”

The Vitesse values are a true reflection of what it takes to thrive in our business, so it’s important to us that any employee who joins our business is aligned with these 3 attributes:

• Confident Humility: We believe the best ideas come from listening and learning. We leave ego at the door, ask for help when we need it, and celebrate collective success.
• Driven to Succeed: We’re ambitious about the opportunity ahead and committed to achieving it together.
• Tenacious Responsibility: We take ownership of our work, our decisions, and our results.

We are an Equal Opportunity Employer. We commit to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others.