At a Glance
- Tasks: Provide exceptional customer service to farmers and support grain operations.
- Company: Join Bunge, a leader in the Australian grain industry.
- Benefits: Gain hands-on experience, flexible shifts, and build valuable connections.
- Other info: Dynamic environment with opportunities for career growth and development.
- Why this job: Make a real impact in the agricultural community while learning about grain operations.
- Qualifications: Strong work ethic, excellent communication skills, and a willingness to learn.
The predicted salary is between 11.7 - 14.3 £ per hour.
Supportive and fast-paced team environment.
About the role:
Bunge is seeking enthusiastic Call Centre Operators to join our team for the 2026/27 harvest season, running from October through to January. Based in Eastwood, this role offers a great entry point into the Australian grain industry.
As a Call Centre Operator, you will play a key role in delivering exceptional customer service and providing accurate, up-to-date information to our grain farmers across South Australia and Victoria. You will engage with farmers on a daily basis, supporting both grain receival and storage operations, as well as grain accumulation processes across the business. This role operates on a casual roster, with shifts scheduled based on operational requirements. Flexibility is important, as you may be required to work weekends during peak periods.
This is a dynamic opportunity to:
- Gain hands-on industry experience
- Develop a strong understanding of grain operations
- Build connections across different areas of the business
Key responsibilities:
- Respond to farmer enquiries via phone and email, delivering a high level of customer service
- Provide clear and accurate information on harvest services, products, and processes
- Support farmers in using digital tools and online platforms
- Process transactions through internal systems, ensuring accuracy and efficiency
- Gain exposure to the grain supply chain, including marketing, storage, and handling operations
About you:
We’re looking for candidates who:
- Demonstrate a strong work ethic and a genuine willingness to learn
- Have a proven ability to deliver high-quality customer service
- Possess excellent written and verbal communication skills
- Show strong attention to detail, particularly in fast-paced environments
- Can prioritise tasks and problem-solve effectively using initiative
- Have an interest in or passion for the grain industry
About us:
Bunge connects farmers to consumers to deliver essential food, feed and fuel to the world. Through our dynamic supply chain, we can move commodities efficiently from where there is surplus to where they are needed. In Australia, we operate around 60 storage and handling sites and seven port terminals across southern Western Australia, South Australia and western Victoria, two import sites in Victoria and New South Wales, and are one of the largest buyers and exporters of agricultural commodities including cereals, oilseeds, pulses and cotton. By joining Bunge, you will enjoy a varied and interesting career and make a difference to local farmers and the communities we operate in.
Important Information:
Please note that we may commence interviewing as applications are received. We reserve the right to close this advertisement early if suitable candidates are identified prior to the advertised closing date. We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We maintain a strong safety culture, with zero tolerance for drugs and alcohol in the workplace. As part of the recruitment process, you may be required to attend a company-funded pre-employment medical.
Call Centre Operators employer: Viterra
Bunge is an excellent employer, offering a supportive and fast-paced team environment for Call Centre Operators in Eastwood. With opportunities for hands-on experience in the Australian grain industry, employees benefit from a dynamic work culture that fosters growth and development while making a meaningful impact on local farmers and communities. Join us to build valuable connections and gain insights into grain operations during the exciting harvest season.
