Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the sales team with operations, data management, and client interactions.
- Company: Join VitalSource, a leading EdTech company transforming digital content delivery.
- Benefits: Enjoy hybrid work, private medical and dental insurance, and education assistance.
- Why this job: Be part of an innovative team making a real impact in education.
- Qualifications: Bachelor's degree or equivalent experience; sales operations knowledge preferred.
- Other info: Dynamic environment with opportunities for growth and collaboration across teams.
The predicted salary is between 28800 - 43200 £ per year.
VitalSource® is hiring a Sales Operations Coordinator to contribute to our Sales team located in Milton Keynes, United Kingdom. This is a hybrid role with a combination of both in-office work days and work from home.
Key Responsibilities
- Sales Support: Assist the sales team in managing day-to-day operations, including tracking and updating the sales pipeline, preparing reports, and ensuring accurate data entry in SalesForce.
- Pipeline Management: Monitor and analyze sales pipeline metrics to identify trends, potential opportunities, and areas of concern. Provide insights to the sales team to support strategic decision-making.
- New Business & Quotations: Coordinate all new non-standard Deals Desk submissions to ensure consistency and support the sales team as required on booklist availability analysis, pricing and quotations.
- Lead Flow Management: Manage the flow of leads from various sources, ensuring timely follow-up and accurate tracking in the CRM system.
- Sales Lead Research: Conduct research on potential sales leads, gather relevant information, and book appointments for sales representatives.
- Client Interaction: Support the sales team in maintaining strong relationships with clients, including managing communication, scheduling meetings, and handling inquiries.
- Meeting Notes: Attend meetings with the sales team, take detailed notes, and ensure follow-up actions are documented and assigned.
- Reporting & Analysis: Prepare regular sales reports and presentations, utilizing pivot tables in Excel to analyze data and provide actionable insights.
- Project Management: Oversee and manage multiple projects simultaneously, ensuring deadlines are met and tasks are completed efficiently.
- Data Management: Ensure the integrity of sales data within SalesForce, regularly updating and maintaining accurate records.
- Collaboration: Work closely with other departments, including Marketing, Customer Success, and Operations, to ensure a seamless sales process and excellent client experience.
- Industry Knowledge: Stay informed about trends and developments in the education and publishing industries to effectively support the sales team and contribute to strategic discussions.
Required Qualifications
- Bachelor’s degree or equivalent work experience in commercial fields.
Preferred Skills
- Proven experience in sales operations, sales support, or similar role.
- Proficiency in Salesforce engagement and enablement tools (i.e., Salesforce, Marketo, ChurnZero, etc.) and Microsoft Office Suite.
- Strong analytical skills with the ability to interpret sales data and metrics.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Knowledge of sales processes, pipeline management, and best practices.
- Proactive attitude with a problem-solving mindset and a drive for continuous improvement.
What We Offer
- Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office-based work.
- Private Medical: We provide private medical insurance to all our associates.
- Private Dental: We offer private dental insurance to all associates.
- Pension: We offer a comprehensive pension scheme to all our associates.
- Travel Insurance: We provide travel insurance for all associates.
- Life Insurance: We offer life insurance to all associates.
- Group Income Protection: We provide group income protection to all associates.
- Wellbeing and Support: Our company offers a range of wellbeing and support services.
- Maternity/Paternity Leave: We provide paid Maternity/Paternity leave to new parents.
- Education Assistance: We provide Education Assistance for our associates.
Who We Are
VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, work-related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
Sales Operations Coordinator in Milton Keynes employer: VitalSource
Contact Detail:
VitalSource Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Coordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current employees at VitalSource on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the latest trends in sales operations and be ready to discuss how you can contribute to the team’s success.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, especially any reports or analyses you've done. This will demonstrate your analytical prowess and attention to detail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
We think you need these skills to ace Sales Operations Coordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Coordinator role. Highlight relevant experience, especially in sales support and data management, to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role at VitalSource and how your skills align with our needs. Keep it engaging and personal!
Show Off Your Analytical Skills: Since this role involves a lot of data analysis, don’t forget to mention any experience you have with tools like Salesforce or Excel. We want to see how you can turn numbers into insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at VitalSource
✨Know Your Sales Metrics
Before the interview, brush up on key sales metrics and how they relate to pipeline management. Be ready to discuss how you can analyse these metrics to identify trends and opportunities, as this will show your analytical skills and understanding of the role.
✨Familiarise Yourself with Salesforce
Since the role involves using Salesforce extensively, make sure you’re comfortable navigating the platform. If you have experience with it, prepare examples of how you've used Salesforce in previous roles to manage data and support sales operations.
✨Prepare for Client Interaction Scenarios
Think about past experiences where you’ve had to manage client relationships or handle inquiries. Be ready to share specific examples that highlight your communication skills and ability to maintain strong client connections.
✨Showcase Your Project Management Skills
The role requires managing multiple projects simultaneously, so come prepared with examples of how you’ve successfully juggled tasks in a fast-paced environment. Highlight your organisational skills and any tools you use to keep everything on track.
