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- Tasks: Provide expert technical support for Vitalograph's PFT Solutions products and services.
- Company: Join a family-owned leader in respiratory diagnostics with a people-focused culture.
- Benefits: Enjoy 23 days of annual leave, healthcare, pension contributions, and ongoing learning support.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Bachelor’s degree or equivalent experience, strong communication, and customer-focused mindset.
- Other info: Opportunities for national and international travel as part of a growing team.
The predicted salary is between 36000 - 60000 £ per year.
Vitalograph is a global leader in respiratory diagnostics and services, supporting Primary Care, Occupational Health, Clinical Trials, and more. We’re a family‑owned business with over 60 years of growth, innovation, and commitment to quality. With headquarters in the UK and operations in Ireland, Germany, and the USA, we pride ourselves on our open, people‑focused culture and dedication to excellence. Join us in the UK and be part of a team making a real impact in healthcare!
Here’s what you can look forward to:
- Generous Time Off – 23 days of annual leave to recharge and unwind.
- Development & progression opportunities in team leadership as PFT Solutions grows.
- National (UK) and international travel supporting our global organisation.
- Company contributed pension.
- Company contributed healthcare scheme.
- Ongoing learning support.
About the Role: As a Level 2 Global Medical Device Service Technician for PFT Solutions within the Vitalograph Respiratory Diagnostic Solutions team your primary responsibility is to provide expert Level 2 medical device technical hardware and software support on all Vitalograph PFT Solutions products, services and solutions to internal stakeholders, distribution partners, and end users.
Key Responsibilities:
- In depth technical knowledge and understanding of PFT Solution products and services (training will be provided).
- Strong technical aptitude and ability to explain complex concepts in a clear and concise manner.
- Excellent communication and presentation skills, with the ability to engage and influence both internal and external stakeholders.
- Provide Level 2 onsite and remote technical support for all PFT Solutions products (excluding high level EMR interfacing) to internal stakeholders, distribution partners, and end users globally.
- Customer‑focused mindset with a strong commitment to customer satisfaction.
- Strong problem‑solving skills and ability to think analytically.
- Familiarity with relevant regulations and compliance requirements in the respiratory diagnostic industry.
- Understanding of all company and applicable procedures, regulations, guidelines, QMS, and industry standards as required.
What We’re Looking For:
- Bachelor’s degree in related field and/or equivalent training and work experience.
- Proven experience in teaching or a similar role, preferably in the healthcare industry.
- In depth technical knowledge and understanding of PFT Solution products and services (training will be provided).
- Strong technical aptitude and ability to explain complex concepts in a clear and concise manner.
- Customer‑focused mindset with a strong commitment to customer satisfaction.
- Understanding of all company and applicable procedures, regulations, guidelines, QMS, and industry standards as required.
Join Vitalograph and become part of a supportive team that values integrity, innovation, and excellence. We look forward to welcoming motivated individuals who are ready to learn, grow, and make a difference.
Technical Specialist for PFT Solutions employer: Vitalograph Inc
Contact Detail:
Vitalograph Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist for PFT Solutions
✨Tip Number 1
Get to know the company inside out! Research Vitalograph's products and services, especially the PFT Solutions. This will help you speak their language during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Vitalograph. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of medical devices and respiratory diagnostics. Being able to explain complex concepts clearly will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Vitalograph family.
We think you need these skills to ace Technical Specialist for PFT Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Specialist role. Highlight any relevant technical knowledge, especially in PFT Solutions, and don’t forget to showcase your customer-focused mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about respiratory diagnostics and how your background makes you a great fit for our team. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves explaining complex concepts, make sure your application demonstrates your ability to communicate clearly. Use straightforward language and structure your thoughts logically to impress us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Vitalograph Inc
✨Know Your PFT Solutions Inside Out
Before the interview, make sure you dive deep into understanding Vitalograph's PFT Solutions products and services. Familiarise yourself with their features, benefits, and any recent innovations. This will not only show your genuine interest but also help you answer technical questions confidently.
✨Communicate Clearly and Concisely
Given the role's emphasis on explaining complex concepts, practice articulating your thoughts in a straightforward manner. Use examples from your past experiences to demonstrate how you've successfully communicated technical information to non-technical stakeholders.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific instances where you've tackled challenging technical issues. Highlight your analytical thinking and how you approached these problems, as this will resonate well with the customer-focused mindset they’re looking for.
✨Emphasise Your Customer-Centric Approach
Vitalograph values a strong commitment to customer satisfaction. Be ready to share examples of how you've gone above and beyond for customers in previous roles. This will illustrate your dedication to providing excellent support, which is crucial for the Technical Specialist position.
