Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide expert technical support for medical devices and engage with stakeholders globally.
- Company: Join a family-owned leader in respiratory diagnostics with a people-focused culture.
- Benefits: Enjoy 23 days of annual leave, healthcare, pension contributions, and ongoing learning support.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Bachelor’s degree or equivalent experience, strong communication, and customer-focused mindset.
- Other info: Opportunities for national and international travel as part of a growing team.
The predicted salary is between 36000 - 60000 £ per year.
Vitalograph is a global leader in respiratory diagnostics and services, supporting Primary Care, Occupational Health, Clinical Trials, and more. We’re a family‑owned business with over 60 years of growth, innovation, and commitment to quality. With headquarters in the UK and operations in Ireland, Germany, and the USA, we pride ourselves on our open, people‑focused culture and dedication to excellence. Join us in the UK and be part of a team making a real impact in healthcare!
Here’s what you can look forward to:
- Generous Time Off – 23 days of annual leave to recharge and unwind.
- Development & progression opportunities in team leadership as PFT Solutions grows.
- National (UK) and international travel supporting our global organisation.
- Company contributed pension.
- Company contributed healthcare scheme.
- Ongoing learning support.
About the Role: As a Level 2 Global Medical Device Service Technician for PFT Solutions within the Vitalograph Respiratory Diagnostic Solutions team your primary responsibility is to provide expert Level 2 medical device technical hardware and software support on all Vitalograph PFT Solutions products, services and solutions to internal stakeholders, distribution partners, and end users.
Key Responsibilities:
- In depth technical knowledge and understanding of PFT Solution products and services (training will be provided).
- Strong technical aptitude and ability to explain complex concepts in a clear and concise manner.
- Excellent communication and presentation skills, with the ability to engage and influence both internal and external stakeholders.
- Provide Level 2 onsite and remote technical support for all PFT Solutions products (excluding high level EMR interfacing) to internal stakeholders, distribution partners, and end users globally.
- Customer‑focused mindset with a strong commitment to customer satisfaction.
- Strong problem‑solving skills and ability to think analytically.
- Familiarity with relevant regulations and compliance requirements in the respiratory diagnostic industry.
- Understanding of all company and applicable procedures, regulations, guidelines, QMS, and industry standards as required.
What We’re Looking For:
- Bachelor’s degree in related field and/or equivalent training and work experience.
- Proven experience in teaching or a similar role, preferably in the healthcare industry.
- In depth technical knowledge and understanding of PFT Solution products and services (training will be provided).
- Strong technical aptitude and ability to explain complex concepts in a clear and concise manner.
- Customer‑focused mindset with a strong commitment to customer satisfaction.
- Understanding of all company and applicable procedures, regulations, guidelines, QMS, and industry standards as required.
Join Vitalograph and become part of a supportive team that values integrity, innovation, and excellence. We look forward to welcoming motivated individuals who are ready to learn, grow, and make a difference.
Global Medical Device Service Technician - Level 2 employer: Vitalograph Inc
Contact Detail:
Vitalograph Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Medical Device Service Technician - Level 2
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Vitalograph on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to technical support and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your passion for healthcare! During interviews, share experiences that highlight your commitment to customer satisfaction and how you've made a difference in previous roles. This will resonate well with the Vitalograph team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Vitalograph family.
We think you need these skills to ace Global Medical Device Service Technician - Level 2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant technical knowledge or customer service experience you have, as this will show us you're a great fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Vitalograph. Keep it concise but engaging!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love seeing candidates who can think analytically and come up with effective solutions, especially in a healthcare context.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vitalograph Inc
✨Know Your Tech
Make sure you brush up on your technical knowledge of PFT Solutions products. Familiarise yourself with the hardware and software aspects, as well as any relevant regulations in the respiratory diagnostics field. This will help you answer questions confidently and show that you're ready to dive into the role.
✨Communicate Clearly
Since the job requires explaining complex concepts, practice articulating technical information in a simple way. You might want to do a mock interview with a friend or family member, where you explain a technical topic to them. This will help you refine your communication skills and ensure you can engage effectively with stakeholders.
✨Customer Focus is Key
Vitalograph values a customer-focused mindset, so be prepared to discuss how you've prioritised customer satisfaction in previous roles. Think of specific examples where you went above and beyond to solve a problem or improve a service for a client. This will demonstrate your commitment to excellence.
✨Show Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview that test your analytical thinking and problem-solving abilities. Consider common issues that might arise in the role and how you would approach resolving them. This will showcase your ability to think on your feet and find effective solutions.
