At a Glance
- Tasks: Support advisers and brokers, promote Vitality Life products, and deliver training.
- Company: Vitality Consulting, a dynamic franchise focused on growth and support.
- Benefits: Flexible work hours, competitive salary, and opportunities for professional development.
- Other info: Exciting events and networking opportunities await you!
- Why this job: Join a vibrant team and make a real impact in the sales support landscape.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Franchise: Vitality Consulting South East
Location: Dorking, Surrey
Purpose of the Role
As a Sales Support Executive, you will work closely with Business Consultants and directly support a defined panel of advisers and firms within the South East region. Your goal is to promote and support the Vitality Life proposition by providing excellent service, training, and sales support to advisers, ultimately contributing to business growth and enhancing franchise profitability.
Key Responsibilities
- Broker and Consultant Support
- Act as an extension of the Business Consultant role, supporting the promotion of Vitality Life products and services.
- Build strong relationships with brokers to deliver outstanding service and ensure ongoing engagement.
- Liaise with internal departments to manage expectations and provide accurate information on service timelines.
- Deliver training to advisers and administrative staff, covering subjects such as:
- Adviser Hub
- Vitality proposition
- Life product features and updates
- Attend face-to-face meetings alongside Business Consultants to support adviser development.
- Identify and create sales opportunities across the Vitality product suite.
- Upsell and optimise plans (e.g., SIC additions, indexation) to improve client value and franchise profitability.
- Identify and arrange meetings between advisers and Business Consultants.
- Research and approach potential new firms and opportunities in the region.
- Assist with onboarding and system registrations (e.g., literature access, pre-sales tools).
- Support and help coordinate franchise events (e.g., webinars, golf days, adviser meetings).
- Execute targeted marketing campaigns to specific adviser segments.
- Handle inbound Life-related queries via phone or email.
- Liaise with the claims team and provide updates to advisers.
- Navigate complex case queries, escalating when necessary.
Some travel may be required to attend adviser meetings or franchise events. Flexibility and adaptability are essential, as duties may vary in response to changing franchise needs.
Sales Support Executive in Surrey employer: Vitality
Vitality Consulting is an exceptional employer, offering a dynamic work environment in Dorking, Surrey, where you can thrive as a Sales Support Executive. With a strong focus on employee development, we provide comprehensive training and support to help you build meaningful relationships with advisers while contributing to business growth. Our collaborative culture encourages flexibility and innovation, making it a rewarding place to advance your career in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Surrey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meet-ups. The more you engage, the better your chances of landing that Sales Support Executive role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in supporting sales teams and building relationships. Make sure they know you can deliver excellent service and training to advisers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Vitality Consulting, and express your interest. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which are key traits we look for in a Sales Support Executive.
We think you need these skills to ace Sales Support Executive in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Sales Support Executive role. Highlight any previous experience in sales support or customer service, and don’t forget to mention your ability to build strong relationships with clients!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Vitality Life proposition and how you can contribute to business growth. Keep it engaging and personal – we want to see your personality come through!
Showcase Your Communication Skills:As a Sales Support Executive, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. Whether it’s through your writing style or examples of past interactions, let us see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Vitality
✨Know Your Products Inside Out
Make sure you have a solid understanding of the Vitality Life products and services. Familiarise yourself with their features, benefits, and how they compare to competitors. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Build Rapport with Interviewers
Since the role involves building relationships with brokers and advisers, demonstrate your interpersonal skills during the interview. Be friendly, approachable, and engage with your interviewers. Share examples of how you've successfully built relationships in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to support clients or colleagues under pressure. Prepare specific examples that highlight your ability to navigate complex situations and deliver excellent service.
✨Showcase Your Training Skills
As training advisers is part of the role, be ready to discuss any experience you have in delivering training or presentations. If you can, prepare a mini-presentation on a relevant topic to showcase your ability to communicate effectively and engage an audience.
