At a Glance
- Tasks: Engage with brokers, manage calls, and drive quality appointments.
- Company: Join Vitality, a multi-award-winning insurance brand focused on health and happiness.
- Benefits: Enjoy bonuses, a generous pension, and award-winning health insurance.
- Other info: Flexible hybrid working and opportunities for career advancement.
- Why this job: Be part of a supportive culture that values your growth and well-being.
- Qualifications: Strong communication skills, problem-solving mindset, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Team – Digital Business
Working Pattern - Hybrid – 2 days per week in the Vitality Stockport Office. Full time, 35 hours per week.
Top 3 skills needed for this role:
- Problem solver
- Proactive
- Target focussed
What this role is all about:
- Proactively outbound dialling
- Contacting a panel of IFA’s/brokers, completing soft fact finds and effectively objection handling to book in quality introductory calls with Business Consultants, contributing to departments APE target & driving the number of new writers.
- Managing telephone lines by taking inbound calls and dealing with enquiries effectively or transferring to the correct department.
- Taking a systematic approach managing Business Consultants diaries.
- Cleansing data via the FCA/Company House websites, data gathering and updating records on CRM systems.
Key Actions:
- Calling advisers, completing soft Fact finds.
- Driving number of contacts & number of quality appointments booked.
- Answering Inbound calls – dealing with enquiries effectively and efficiently.
- Proactive outbound telephone contacts.
- Ability to listen and overcome objections.
- Cleansing data, updating contacts, utilising FCA register and Companies House.
- Effective record keeping, updating CRM systems.
- Working to targets & KPI’s.
What do you need to thrive?
- Effective listening skills
- Organisational skills
- Use of Microsoft Excel
- Written and telephonic communication skills
- Multi-tasking
- Self-driven
- Results Driven
- Great work ethic
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.
Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About Us
We’re incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we’re the right fit for you? We can’t wait.
Diversity & Inclusion
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Sales Support-Consulting Online Executive in Stockport employer: Vitality
Vitality is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With a hybrid working model based in Stockport, employees benefit from flexible working arrangements, competitive bonuses, and an extensive range of perks including award-winning health insurance and a generous pension scheme. Join us to be part of a purpose-driven team that values diversity, supports your career advancement, and encourages you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support-Consulting Online Executive in Stockport
✨Tip Number 1
Get to know the company inside out! Research Vitality's values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your listening skills! During calls, focus on understanding the needs of the advisers and brokers. This will not only help you handle objections better but also build rapport, making it easier to book those quality appointments.
✨Tip Number 3
Be proactive! Don’t wait for opportunities to come to you. Make those outbound calls and follow up on leads. The more you engage, the higher your chances of hitting those targets and impressing the Business Consultants.
✨Tip Number 4
Keep your records tidy! Use CRM systems effectively to manage your contacts and data. This will not only help you stay organised but also demonstrate your attention to detail, which is crucial for this role.
We think you need these skills to ace Sales Support-Consulting Online Executive in Stockport
Some tips for your application 🫡
Show Off Your Problem-Solving Skills:In your application, make sure to highlight any experiences where you've tackled challenges head-on. We love proactive problem solvers, so share specific examples that demonstrate how you’ve overcome obstacles in the past.
Be Target-Focused:Since this role is all about driving results, don’t shy away from mentioning your achievements related to targets or KPIs. We want to see how you’ve contributed to success in previous roles, so let us know what you’ve accomplished!
Keep It Organised:When crafting your application, keep it neat and structured. Use clear headings and bullet points to make it easy for us to read. Remember, organisational skills are key for this role, so show us you can apply them right from the start!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll get to explore all the fantastic benefits we offer while you’re there!
How to prepare for a job interview at Vitality
✨Know Your Stuff
Before the interview, make sure you understand Vitality's products and services inside out. Familiarise yourself with their health insurance offerings and how they incentivise healthier living. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Problem-Solving Skills
Since this role requires a proactive problem solver, prepare examples from your past experiences where you've successfully handled objections or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Practice Active Listening
During the interview, demonstrate your effective listening skills by summarising what the interviewer says and asking relevant follow-up questions. This not only shows that you're engaged but also highlights your ability to listen and respond appropriately, which is crucial for the role.
✨Be Target-Focused
Vitality values results-driven individuals, so be ready to discuss how you've met or exceeded targets in previous roles. Share specific metrics or achievements that showcase your ability to drive results, especially in a sales or support context.
