At a Glance
- Tasks: Engage with brokers, book quality calls, and manage data effectively.
- Company: Join Vitality, a multi-award-winning insurance brand focused on health and happiness.
- Benefits: Enjoy bonuses, a generous pension, and award-winning health insurance.
- Other info: Flexible hybrid working and opportunities for career advancement await you.
- Why this job: Be part of a supportive culture that values your growth and well-being.
- Qualifications: Strong communication, organisational skills, and a proactive mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
Team – Digital Business
Working Pattern - Hybrid – 2 days per week in the Vitality Stockport Office. Full time, 35 hours per week.
Top 3 skills needed for this role:
- Problem solver
- Proactive
- Target focussed
What this role is all about:
Proactively outbound dialling, contacting a panel of IFA’s/brokers, completing soft fact finds and effectively objection handling to book in quality introductory calls with Business Consultants, contributing to departments APE target & driving the number of new writers. Additionally, managing telephone lines by taking inbound calls and dealing with enquiries effectively or transferring to the correct department. Taking a systematic approach managing Business Consultants' diaries. Cleansing data via the FCA/Company House websites, data gathering and updating records on CRM systems.
Key Actions:
- Calling advisers, completing soft Fact finds.
- Driving number of contacts & number of quality appointments booked.
- Answering inbound calls – dealing with enquiries effectively and efficiently.
- Proactive outbound telephone contacts.
- Ability to listen and overcome objections.
- Cleansing data, updating contacts, utilising FCA register and Companies House.
- Effective record keeping, updating CRM systems.
- Working to targets & KPI’s.
What do you need to thrive?
- Effective listening skills
- Organisational skills
- Use of Microsoft Excel
- Written and telephonic communication skills
- Multi-tasking
- Self-driven
- Results Driven
- Great work ethic
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you:
- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About Us:
We’re incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we’re the right fit for you? We can’t wait.
Diversity & Inclusion:
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability:
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Consulting Online Executive in Stockport employer: Vitality
Vitality is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With a hybrid working model based in Stockport, employees benefit from flexible working arrangements, competitive bonuses, and an extensive range of perks including award-winning health insurance and a generous pension scheme. Join us to thrive in a supportive environment that values your contributions and encourages you to be your best self while making a positive impact on society.
StudySmarter Expert Advice🤫
We think this is how you could land Consulting Online Executive in Stockport
✨Tip Number 1
Get to know the company inside out! Research Vitality's values, culture, and products. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your listening skills! During calls, focus on understanding the needs of the advisers and brokers. This will not only help you handle objections better but also build rapport, making it easier to book those quality appointments.
✨Tip Number 3
Be proactive! Don’t wait for opportunities to come to you. Make those outbound calls and follow up on leads. The more you engage, the higher your chances of hitting those targets and impressing the hiring team.
✨Tip Number 4
Keep track of your progress! Use a simple spreadsheet or CRM system to log your calls and outcomes. This will help you stay organised and demonstrate your results-driven mindset during interviews.
We think you need these skills to ace Consulting Online Executive in Stockport
Some tips for your application 🫡
Show Off Your Problem-Solving Skills:In your application, make sure to highlight any experiences where you've tackled challenges head-on. We love proactive problem solvers, so share specific examples that demonstrate your ability to think on your feet!
Be Target-Focused:Since this role is all about driving results, mention any past achievements where you met or exceeded targets. We want to see how you can contribute to our APE targets and help us grow!
Keep It Organised:When writing your application, keep it clear and structured. Use bullet points or headings if needed, as we appreciate a systematic approach. This will show us your organisational skills right from the start!
Apply Through Our Website:Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Vitality.
How to prepare for a job interview at Vitality
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Consulting Online Executive role. Familiarise yourself with the key responsibilities like outbound calling and data management. This will help you demonstrate your proactive nature and problem-solving skills during the conversation.
✨Practice Objection Handling
Since the role involves objection handling, prepare for this by practising common objections you might face when contacting brokers. Think of effective responses that showcase your listening skills and ability to overcome challenges. Role-playing with a friend can be super helpful!
✨Showcase Your Organisational Skills
Highlight your organisational skills by discussing how you manage tasks and priorities. You could share examples of how you've successfully handled multiple responsibilities in the past, especially in a target-driven environment. This will resonate well with the interviewers.
✨Be Ready to Discuss KPIs
Since the role is target-focused, be prepared to talk about your experience with KPIs. Share specific examples of how you've met or exceeded targets in previous roles. This will show that you're results-driven and ready to contribute to the department's goals.
