At a Glance
- Tasks: Engage with potential customers and share helpful information about Vitality's products.
- Company: Join a supportive team at Vitality, where your positive attitude is valued.
- Benefits: Earn a competitive salary, enjoy 25 days holiday, and access amazing health perks.
- Other info: Flexible working options and opportunities for personal growth await you!
- Why this job: Kickstart your career in a dynamic environment with great earning potential and rewards.
- Qualifications: No experience needed, just bring good communication skills and a can-do attitude.
The predicted salary is between 24479 - 31358 £ per year.
hackajob is collaborating with Vitality to connect them with exceptional professionals for this role.
Team - Direct Telesales, No experience needed, just a can do positive attitude
Salary - £24,479 + potential £6,879 OTB (£31,358 combined salary and OTB)
Working Pattern - Monday-Thursday 09:00-19:30, Friday 09:00-17:30, Saturday 10:00-13:45. We are happy to discuss flexible working!
Benefits - 25 days holiday, Departments days where you get rewards when you hit your targets and you could win Prestige which means a holiday!
What this role is all about:
As a Warm Lead Generator at Vitality, you’ll be joining a team that’s ready to support you from day one — experience or not. If you’re someone with a positive attitude, a natural way with people, and a real drive to earn good money, this role is a brilliant fit. You’ll be speaking to individuals who’ve already shown interest in Vitality’s products, having friendly conversations to understand what they need and sharing clear, helpful information about our private medical insurance. And you won’t be doing it alone; you’ll work closely with our sales team, learning as you go and passing on qualified leads that help everyone succeed. If you bring the right mindset, we’ll give you the training, coaching, and confidence to thrive.
What you need to thrive:
- Good communication, being able to adapt your communication style is key within this role.
- The ability to maintain a positive and pro-active manner, acting as a champion for change, contributing to a great team spirit.
- Passion for quality and highest levels of standard and service.
- Constantly aiming for progress.
- Bounce back quickly from setbacks.
- Embrace fast-paced change and go with the flow.
- Always act with integrity.
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance.
- A pension of up to 12% – We will match your contributions up to 6% of your salary.
- Our award-winning Vitality health insurance – With its own set of rewards and benefits.
- Life Assurance – Four times annual salary.
- PLUS Our award-winning Vitality Health Insurance with all the benefits and activity-based rewards.
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you:
- Help you to be the healthiest you’ve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Adviser (Stockport)
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Vitality value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Vitality a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Vitality!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Vitality.
We think you need these skills to ace Call Centre Adviser (Stockport)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Vitality!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Vitality
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
