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- Tasks: Lead the Credit Control team to manage commission debtors and liaise with intermediaries.
- Company: Join Vitality, a top-rated UK insurance brand focused on health and happiness.
- Benefits: Enjoy flexible working, bonus schemes, and an award-winning health insurance plan.
- Why this job: Be part of a purpose-driven company that values diversity and supports your growth.
- Qualifications: Strong numeracy, communication skills, and understanding of credit control processes required.
- Other info: Opportunity to mentor junior team members and represent Credit Control at forums.
About The Role
Team – Life Finance
Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week. We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Good numeracy skills
- Good communication and interpersonal skills
- Comfortable with working in a fast paced and sometimes challenging environment
What this role is all about:
Take the lead within the Credit Control team to monitor and drive down the balance of commission debtors across Life and Health. Liaise with intermediary firms to resolve identified issues and negotiate payment. Take a proactive approach in identifying potential financial risk and report and recommend appropriate risk mitigation to stakeholders. Take ownership of established credit risk mitigation processes and procedures.
Key Actions:
- Liaising with intermediaries and external and internal stakeholders to recover outstanding commission claw back debt
- Ensuring debtors are chased to agreed timescales
- Investigating and resolving queries
- Prepare and distribute statements and reports
- Updating information on the in-house systems
- Conducting due diligence monitoring checks on intermediary firms
- Making credit recommendations to the Group Distribution Credit Risk and Fraud Senior Manager
- Representing Credit Control from time to time at internal and external forums and committees
- Supervise and mentor junior members of the team
What do you need to thrive?
- PC literate with good knowledge of MS Word, Excel, Outlook and transactional accounting software
- Sound organisational, communication written and verbal, influencing and interpersonal skills
- Understanding of credit control processes and procedures
- Ability to identify and assess financial risks
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About The Company
We’re really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Diversity & Inclusion
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Senior Credit Controller employer: Vitality
Contact Detail:
Vitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Familiarise yourself with the credit control processes and procedures specific to the insurance industry. Understanding these nuances will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with professionals in the finance and credit control sectors, especially those who work in insurance. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed financial risks or resolved complex queries. This will showcase your problem-solving skills and ability to thrive in a fast-paced environment.
✨Tip Number 4
Research Vitality's values and recent achievements, such as their recognition as a top employer. Being able to align your personal values with theirs during the interview can make a strong impression.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your numeracy skills, communication abilities, and experience in fast-paced environments. Use specific examples from your past roles that demonstrate your expertise in credit control and risk assessment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Vitality. Mention how your skills align with their needs, particularly in liaising with stakeholders and managing financial risks. Show that you understand their values and culture.
Highlight Relevant Experience: When detailing your work history, focus on experiences that relate directly to the responsibilities of the Senior Credit Controller position. Discuss any previous roles where you supervised teams or managed credit control processes.
Showcase Your Soft Skills: Since good communication and interpersonal skills are crucial for this role, provide examples of how you've successfully resolved conflicts or negotiated with clients in the past. This will demonstrate your ability to thrive in a challenging environment.
How to prepare for a job interview at Vitality
✨Showcase Your Numeracy Skills
As a Senior Credit Controller, strong numeracy skills are essential. Be prepared to discuss your experience with financial data and how you've successfully managed debt recovery in the past.
✨Demonstrate Communication Prowess
Good communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you've liaised with stakeholders or resolved disputes.
✨Prepare for Fast-Paced Scenarios
The environment can be challenging and fast-paced. Think of examples from your previous roles where you thrived under pressure and how you managed competing priorities effectively.
✨Understand Credit Control Processes
Familiarise yourself with credit control processes and procedures. Be ready to discuss your knowledge and any relevant experiences that demonstrate your ability to identify and mitigate financial risks.
