Senior Claims and Underwriting Developer

About The Role
Team – Underwriting & Claims – Life
Working Pattern – This can worked out of either our London, Bournemouth or Stockport office on a hybrid set up of 2 days attendance per week as well as being a fully remote role. Full time hours.
We are happy to discuss flexible working!

Top 3 skills needed for this role:

• Underwriting or claims background
• Automated rule development
• Data Analysis

What this role is all about:
To work on the development of Vitality’s Life automated claims proposition and existing automated underwriting offerings, maximising data analysis for process and philosophy improvements.
Key Actions

• Oversee the development of claims automation initiatives, building process rules, driving philosophy refinements in conjunction with claims SME’s and developing metrics for improvements to be monitored for future enhancements.
• Develop claimant facing rules to facilitate automated outcomes for straight through efficiencies.
• Refine and update claims rules in a continuous cycle so that the most up to date and effective criteria are used.
• Work with AI teams where appropriate to incorporate the latest techniques into claims assessment.
• Support with underwriting automation development, reviewing existing rule performance and proposing enhancements for greater efficiencies, risk control and alignment across engine platforms where appropriate.
• Carry out competitor research to improve our claims and underwriting philosophy.
• Develop a good understanding of our back office claims and underwriting systems and ensure all relevant fields are reported on, monitored and fed back into claims and underwriting MI.
• Build strong relationships with our IT teams and relevant stakeholders in the UK and South Africa ensuring that new developments are suitably tested and delivered on time.
• Produce and maintain documentation relevant to claims and underwriting philosophy and rule development.

What do you need to thrive?

• Broad experience of developing Life claims or underwriting rules engines and increasing STP rates based on sound risk management principles
• A sound knowledge and experience of life, serious illness and income protection risks from both an underwriting and claims perspective
• Strong analytical and reporting skills –direct experience with recognised reporting packages e.g. Tableau, Yellowfin, Cognos, Business Objects, Power BI etc is essential

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About The Company
We\’re really excited to announce that we have recently been awarded \”Top 10 Best Places To Work\” in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

Diversity & Inclusion
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.