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- Tasks: Take inbound calls to help customers with private medical insurance needs.
- Company: Join Vitality, a top-rated UK insurance brand focused on health and happiness.
- Benefits: Competitive salary, pension contributions, health insurance, and free meals at the office.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Sales experience in financial services or insurance is essential.
- Other info: Remote work with monthly office visits; great team culture and career progression opportunities.
The predicted salary is between 28800 - 42000 £ per year.
Team - Direct to Consumer Inbound Health Insurance Sales
Salary - (Depending on experience)
Working Pattern: Full time 35 hours per week. Shifts between 8am to 8pm Monday to Friday. 2 Saturdays per month 10am-2pm
Remote Working: This role is primarily working from your home address. You will be required to attend the Stockport office once a month on a pre-booked department day or for any essential training or performance needs. Therefore, good travel links are essential. All travel and accommodation costs are paid for by Vitality.
Skills essential for role consideration:
- Experience in financial services / regulated sales / insurance sales environment
What this role is all about:
We’re Vitality and we do insurance differently. At Vitality, our core purpose - to make people healthier and to enhance and protect their lives - is at the heart of everything we do as an organisation. Great people are at the core of Vitality’s values. We are looking for people who share in our values to support our customers' needs when taking out private medical insurance. You will take inbound calls from customers who are either new to private medical insurance or looking for a new provider. Your customer focus will be key in onboarding new customers to continue our growing business. You will be self-driven, target motivated with a proven sales return; we will support you with product training and the opportunity to progress your career.
Key Actions:
- You will take inbound calls where you will fact find on potential customers' needs when enquiring about taking out Private Medical Insurance.
- You will be required to obtain detailed medical history of your customers in order to determine the correct cover and underwriting terms.
- You will understand and ensure compliance levels are met on every interaction whilst supporting our new customers' onboarding journey.
- You will organise and manage your daily workload so you continue to keep in touch with your customers whilst they consider quotes and make changes, ensuring they convert to sales.
Essential Skills needed to fulfil this role:
- You will have a proven sales background where you enjoy exceeding targets (minimum of 12 months).
- Previous experience selling Private Medical Insurance / Other insurance products is desirable.
- Have a professional approach with the ability to tailor your calls to the customer whilst meeting the compliance standard.
- Self-motivated to make sure you are up to date with any product changes.
- Team player who shares knowledge and who positively participates in team meetings and group settings.
- You will be computer literate as you will manoeuvre from different systems to provide quotes and record accurate information.
So what's in it for you:
- A salary framework which allows you to progress in your role, increase your salary and earning potential.
- A pension of up to 12%. We will match your contributions up to 6% of your salary.
- Our award-winning Vitality health insurance with its own set of rewards and benefits.
- Life Assurance four times annual salary.
- Free Healthy Breakfast and Lunches whilst working from the Stockport Office.
About Us:
We’re really excited to announce that we have recently been awarded Top 10 Best Places To Work in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand here to make the world a healthier, happier place. We’ve been a purpose and values-driven business from day one - long before it became fashionable. Our core purpose is to make people healthier and enhance and protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier, longer lives; they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7 million members with access to our unique health insurance and healthy living programme.
Ready to find out if we’re the right fit for you? We can’t wait.
Remote Health Insurance Sales Advisor employer: Vitality
Contact Detail:
Vitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Health Insurance Sales Advisor
✨Tip Number 1
Get to know Vitality and their values inside out! When you’re on that call, show them you understand their mission to make people healthier. It’ll help you connect with the team and demonstrate you’re a perfect fit.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. The more comfortable you are with your approach, the better you’ll handle those inbound calls and convert leads into sales.
✨Tip Number 3
Stay organised! Use a planner or digital tool to manage your daily tasks and follow-ups. Keeping track of your customers will show you’re proactive and dedicated to providing top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Vitality family right from the start!
We think you need these skills to ace Remote Health Insurance Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the role. Highlight your sales achievements and any relevant experience in financial services or insurance. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about health insurance and how your values align with ours at Vitality. Show us your personality and enthusiasm for the role!
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so make sure you get to the heart of your experiences and skills without fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Vitality
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Vitality’s products and services. Familiarise yourself with private medical insurance and the specific needs of customers. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in regulated environments like insurance. Have specific examples ready that demonstrate how you’ve exceeded targets and handled customer objections. This will highlight your ability to thrive in a sales-driven role.
✨Emphasise Customer Focus
Since this role is all about onboarding new customers, be ready to talk about your approach to customer service. Share examples of how you’ve tailored your communication to meet individual customer needs and how you ensure compliance while doing so.
✨Be Ready for Remote Work Questions
As this is a remote position, expect questions about your home office setup and how you manage your time effectively. Discuss your self-motivation strategies and how you stay connected with your team, as these are crucial for success in a remote working environment.